Head of Solutions

3 days ago

Hong Kong, Hong Kong SAR China One Arrow Consulting Full time

Key Responsibilities Build and manage a high-performing team of Functional Consultants in Asia Lead pre-sales support, customer service and troubleshooting efforts Oversee new-client migrations and product implementations Define, test and roll out new features and functionality Hire, onboard and train junior team members Collaborate with global colleagues to ensure consistency and success globally Desired Profile Bachelor’s or Master’s degree in finance, with a strong accounting focus Minimum seven years’ experience at a leading global fund administrator, including “super-user” proficiency with major portfolio-management software Proven track record transitioning from an operational to a consulting role At least three years of people-management experience within fund administration Deep functional expertise in migrations, troubleshooting, customer support, feature definition and testing Experience contributing to or leading technical presentations during client-facing sales processes Background across one or more domains such as Investment Management, Wealth Management, Hedge Funds, Alternative Investments, Portfolio Accounting or Investment Operations Demonstrated success managing complex implementations and post-implementation support, with solid project-management and business-analysis skills Broad understanding of financial instruments, with preferred exposure to private equity Excellent communication skills, including presenting sophisticated software concepts to senior executive audiences in English (additional languages a plus)

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