Change Management Lead

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Oliver James Associates Full time



Key Responsibilities

  • Collaborate with the Head of Transformation to design and implement a robust Change Management strategy.
  • Foster a culture and mindset across the organization that embraces and supports change.
  • Establish and refine Change Management processes and tools to support large-scale transformation initiatives.
  • Plan and execute Change Management activities aligned with enterprise-wide transformation objectives.
  • Identify and engage key internal and external stakeholders, assess their readiness for change, and secure their buy-in by clearly communicating the benefits of the transformation.
  • Conduct impact analyses and evaluate the actual outcomes of changes.
  • Develop risk mitigation strategies and processes to address potential challenges.
  • Create and implement comprehensive communication plans to keep all stakeholders informed and aligned, covering timelines, expectations, and support resources.
  • Assess training requirements and create training programs to help stakeholders adapt to new systems, tools, or processes.
  • Integrate Change Management activities into existing project plans and ensure they are embedded in future initiatives.
  • Define and track success metrics for Change Management efforts within each transformation project.
  • Monitor the progress of change initiatives, gather feedback, and adjust strategies as needed to ensure successful outcomes and long-term sustainability.
  • Provide guidance and support to project teams on Change Management best practices.
  • Stay up to date with the latest methodologies and innovations in Change Management.


Qualifications and Skills
  • At least 8 years of experience in a Change Management role, particularly within large-scale digital transformation programs.
  • Currently, MUST BE a part ofa Big 4 consulting firm or other Tier 1 consulting firm.
  • Strong analytical and problem-solving skills, with expertise in process analysis, metrics, and performance measurement.
  • Exceptional communication (both written and verbal), leadership, project management, and teamwork abilities.
  • Proven ability to navigate complex organizational environments, build trusted relationships with stakeholders at all levels, and manage competing priorities diplomatically and effectively.
  • A creative and strategic mindset with the ability to implement practical solutions in a fast-paced and dynamic environment.


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