Change Management Expert

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Chubb Full time
About This Role

The Operational Excellence Leader will play a critical role in driving transformation within Chubb Life by leading the development and execution of Change Management strategies.

Reporting directly to the Chief Transformation Officer, this individual will be responsible for ensuring that changes are implemented effectively, stakeholders are supported, and the organization is able to adapt quickly while maintaining operational stability.

This position can be based in either Hong Kong or Singapore, allowing for flexibility in terms of location.

Main Responsibilities:
  • Collaborate with the Chief Transformation Officer to design and implement a comprehensive Change Management strategy.
  • Develop and maintain a deep understanding of the organization's vision, mission, and objectives, as well as its current strengths, weaknesses, opportunities, and threats.
  • Work closely with stakeholders to identify and address potential barriers to change, and to develop solutions that minimize disruption and maximize benefits.
  • Lead cross-functional teams in the development and implementation of Change Management initiatives, ensuring effective communication, engagement, and training for all stakeholders.
  • Analyze data and metrics to measure the effectiveness of Change Management initiatives and identify areas for improvement.

Requirements:

  • At least 5 years of experience in Change Management, preferably in a large-scale digital transformation program.
  • Proven track record of success in developing and implementing Change Management strategies that drive business results.
  • Strong analytical and problem-solving skills, with expertise in quantitative and qualitative process analysis techniques, process metrics, and performance measurement.


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