Deputy/Assistant Teleservices Manager

Responsibilities: Handle Wealth Management / SME / personal banking customers' enquiries and requests related to banking products and services from different channels, including telephone, email, video-call, online text and fax Deliver quality services to customers through inbound and outbound calls, and grasp opportunities to cross-sell appropriately...

Company OverviewBANK OF CHINA (HONG KONG) LIMITED is a leading financial services institution in Hong Kong, committed to providing high-quality banking and insurance services to individuals and businesses. Our company values innovation, customer-centricity, and teamwork.Job DescriptionWe are seeking an experienced Deputy/Assistant Teleservices Manager to...

Assistant / Deputy Human Resources Manager (Talent Acquisition) Job No.: 499173Employment Type: Full timeDepartments: Human Resources DepartmentJob Functions: Human Resources Responsibilities: Manage the end-to-end recruitment cycle including but not limited to job posting, interview & assessment and offer negotiation. Work closely with hiring managers...

Assistant Human Resources Manager / Deputy Human Resources Manager (HR Services Centre) Job No.: 499043Employment Type: Full timeDepartments: Human Resources DepartmentJob Functions: Human Resources Responsibilities Maintain and update HR databases and personnel records Handle visa applications, pensions, insurances and benefits administration Provide...

Assistant / Deputy Human Resources Manager (HR Services Centre) - Payroll Job No.: 499297Employment Type: Full timeDepartments: Human Resources DepartmentJob Functions: Human Resources Responsibilities Responsible for the entire payroll lifecycle, including salary calculations, final payments, taxation, pension contribution, leave management, and...

Assistant / Deputy Funds & Alternative Investments Manager, Private Banking Job No.: 496062Employment Type: Full timeDepartments: Private BankingJob Functions: Product Development & Management Responsibilities Participate in the product development of funds and alternatives investment products and conduct product due diligence. Introduce quality...

(Assistant / Deputy) Customer Services Manager (AML & Client On Boarding, Corporate Banking) Job No.: 499431Employment Type: Full timeDepartments: Corporate Credit Management CentreJob Functions: Strategic Planning, Corporate Services Responsibilities: Implement and conduct KYC due diligence process for onboarding customers as well as provide periodical...

Our client is one of the largest commercial banks in Hong Kong providing a wide range of banking services to a diverse customer base. They are looking for a Customer Service professional to join their call centre team to provide teleservices and handle customer enquiries. What you will get: Opportunity to join one of the biggest banks in the world...

Responsibilities: Assist in fraud investigations; Assist in handling complaint case; Assist in handling inquiries from law enforcement agencies, card organizations and market peers; Support 7 x 24 transaction monitoring in various channels; Support other teams in the Anti-Fraud Management Division as necessary; and Perform other tasks assigned by the...

Responsibilities: Responsible for the administrative work and documentation of the department Handle overall file management and office equipment maintenance of the department according to the Bank's policies Provide administrative services and support to matters related to the Board of Directors and committees including logistics arrangement for...

Deputy Head of Service Operations / Head of Service Operations A multinational firm in the industrial sector is looking for Deputy Head of Service Operations / Head of Service Operations to drive improvement in quality, safety and operations. Responsibilities Responsible for Service Safety Management System as well as reviewing existing gaps in safety...

Deputy Chief Information Security Officer - VASP 2 days ago Be among the first 25 applicants Company Overview: NewBX is a deemed-to-be-licensed VASP regulated by the Securities and Futures Commission (SFC) of Hong Kong. Role Overview: The Deputy CISO will work closely with the CISO to develop and execute NewBX's security strategy. This role protects...

Responsibilities: Supervise and support counter service to ensure service quality and operating properly; Assist the branch managers to plan, execute and manager the counter services Monitor and check daily counter transactions to ensure that the branch operates in accordance with the policies, guidelines and procedures; Handle customer inquiries and...

Responsibilities Responsible to achieve individual/branch/area insurance sales business Provide professional wealth management services and strengthen customer relationship, together with fulfilling customer all-round insurance needs Responsible for different trainings to branch network to improve insurance selling ability Requirements Degree holder or...

Responsibilities: Formulate and update AML/CTF policies and procedures in light of the latest regulatory requirements and market practices Provide advice to frontline and other relevant units on AML related matters Perform institutional ML/TF risk assessment periodically for the Bank Group Establish and review risk assessment models in terms of...

Responsibilities: Conduct analysis on latest market information in various kinds of categories like courier, cleaning, guarding, cash in transit, travel management, insurance, event management, consultancy, catering, manpower supply, office equipment and maintenance services, office renovation and facility management, furniture, printing, office supplies,...

Responsibilities: Work as a key team member in assist to manage the funds transfer pricing (FTP) mechanism and management policy, also review and maintain the daily operation of the mechanism Assist to execute on ALCO business strategies and FTP support measures Assist to monitor and analyze movement of business, propose related recommendations for...

Responsibilities: Champion the one-stop personal banking services at branches Explore and develop long-term banking relationships with customers Identify existing and prospective customers' needs of financial services, including both products & services Appropriately map and provide relevant and suitable financial products & services to meet existing and...

Responsibilities: Investigation suspicious transactions related to financial crimes and prepare STRs Support the development, implementation and maintenance of transaction monitoring systems and Regtech solutions Formulate and maintain the Bank's AML policies and procedures Offer guidance on AML matters to all business and operation units Manage special...

Responsibilities: Assist in convening Investor Relations Committee meetings including logistics arrangement and all supporting work Assist in organising Investor Relations activities including roadshows, reverse roadshows and related communications, daily meetings with analysts and investors, as well as handling registrations for large-scale investment...