Senior Officer, Contact Centre

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners...

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners...

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners...

Officer, Customer Services (Contact Centre - SME) Responsible to handle customer enquiries, feedbacks and instructions through multi-channels (including but not limited to hotline, email, social media) from local SME customer and cross-border SME customer.  Acquire SME business by inbound tag-on or outbound tele-marketing.  Deliver consistent quality...

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners...

Officer, Customer Services (Contact Centre - General Banking) Responsible for answering customer enquiries, handling personal & corporate customers’ instructions/complaints and acquire business through multiple channels, including but not limited to inbound phone banking, eBanking, Mobile Banking, ATM, emai & social media presence.  Deliver consistent...

Personal Banking Manager – (Contact Centre, Digital Hub) Job No.: 498377Employment Type: Full timeDepartments: Personal Banking and Wealth Management DepartmentJob Functions: Business Development, Investor Relations, Customer Services, Investment Management, Relationship Management Responsibilities: Champion the one-stop personal banking services at...

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them...

Responsibilities: Champion the one-stop personal banking services at Contact Centre Deliver quality services to customers through inbound and outbound calls, and grasp opportunities to cross-sell appropriately Serve as the day-to-day customers contact for any relevant issues on investment, insurance, other banking products and provide after sales service &...

Company OverviewCiti is a global financial institution with over 200 years of experience. We provide a wide range of financial services and products to individuals, corporations, governments, and institutions across the world.Salary & BenefitsWe offer an estimated salary of HKD 120,000 - 180,000 per annum, plus additional benefits including generous paid...

Job Description - Senior Operation Officer, Customer Communications (240821) Senior Operation Officer, Customer Communications - ( 240821 ) Responsibilities: Support and monitor the real-time operation and service quality of the HKIA Contact Centre Liaise with internal departments, including duty teams, for service enhancement and quick fixes Analyze data...

Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners...

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners...

On-site Full Time 3 year or below Entry level Job Description Applicant must have a Master degree or be expected to obtain the degree by the time of appointment and be legally permitted to work in Hong Kong. He/she must be able to communicate in Japanese or English at a level that does not interfere with work execution. Applicant should be proficient in...

Job DescriptionWe are seeking a skilled and experienced Senior Data Centre Security Specialist to join our team at Bank Of China (Hong Kong) Limited. As a key member of our security operations team, you will be responsible for ensuring the highest level of data centre security and integrity.Key Responsibilities:Manage and oversee all aspects of data centre...

Engineer/Senior Engineer (Robotic and Automation) Hong Kong SAR On-site Full Time 3 - 5 Year Associate Job Description Applications are invited for appointment as Engineer/Senior Engineer (Robotic and Automation) to commence as soon as possible, on a two-year fixed-term basis, with the possibility of renewal subject to satisfactory performance and mutual...

Located in the heart of the Europe Region, we are seeking a highly skilled Senior Data Centre Construction Manager to join our team at China Mobile International Limited.Job Title: Senior Data Centre Construction ManagerAbout the Role:Develop technical requirements for Data Centres and coordinate with consultants and contractors to determine technical...

On-site Full Time 3 year or below Entry level Job Description Applicant must have a Bachelor degree or be expected to obtain the degree by the time of appointment and be legally permitted to work in Hong Kong. He/she must be able to communicate in Japanese or English at a level that does not interfere with work execution. Applicant should be proficient in...

Get AI-powered advice on this job and more exclusive features. Responsibilities Be able to work both independently and in a team with good interpersonal and communication skills; Solid experience in building services and building related work including renovation and fitting out work of commercial buildings; Inspect, monitor and supervise in-house and...