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Service Officer

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

About Dah Sing Group
The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.
Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth. Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.

Job Purpose:

To provide proactive service to walk-in customers and conduct selling of personal loan products to satisfy customers' needs

Main Responsibilities:

  • Station at Personal Loan Service Corner of selected branch and responsible for clean lending acquisition activities
  • Meet and exceed personal loan target assigned
  • Take proactive role to solicit sales from counter sales referral, sales promotion booth and out-reach marketing activities.
  • Work to follow up on approval and drawdown to ensure customer satisfaction
  • Follow the established work procedures as stipulated in procedure guidelines and ensure compliance at all times

Incumbent Requirements:

  • University degree with minimum 1-year experience or secondary education with 3-year experience in retail banking branch, preferably in clean lending products
  • Aggressive, self-motivated with positive attitude and can work independently.
  • Ability to work as part of a team in a fast paced, frequently changing environment
  • Excellent interpersonal skills and communication skills in Cantonese, English and preferably in Mandarin

Please note that only shortlisted candidates will be notified.