Analyst, Account Services Operations, Consumer Banking Operations

3 weeks ago


Hong Kong, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time
Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities
  • Provide support to Consumer Banking, Institutional Banking and Private Banking on account opening, customer information and account record maintenance
  • Assist the team to the adherence to the regulatory requirements especially for customer acceptance requirements; bank policies; operational procedures; performance standard and service turnaround time
  • Provide periodic operational reports and management reports as required
  • Perform checking and reconciliation of general ledgers and other system records on timely basis
  • Provide support in projects and assist to conduct UAT on various systems enhancements to increase the efficiency and effectiveness in daily operations
  • Ensure all risk and compliance standards are maintained
Requirement
  • Degree holder in business administration, information system or related discipline
  • Minimum 3 year experience in consumer banking operations
  • Knowledge of consumer banking practices & procedures
  • With experience in digitization & transformation projects is highly preferred
  • Process transformation mindset with related experience is preferred
  • Good analytical and problem-solving skills
  • Good interpersonal and communication skills
  • Good sense of risk awareness
  • Able to perform teamwork & collaborate with teammates
  • Proficiency in MS Office
  • Able to type Chinese characters
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.


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