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Client Service Officer

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited Full time

Company Introduction:

We're home to Asia's most dynamic and vibrant capital markets.
Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day.

HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all."

Job Summary:
In light of Client Centricity as one of the strategic execution pillars, Client Services is looking for a motivated Officer to join its Cash Client Services team.

Job Duties:

Responsibilities:

  • Provide support for critical daily operation tasks, such as on-boarding and off-boarding of Exchange Participants, maintaining the daily Exchange Participant database and other peripheral systems
  • Support the implementation of new projects, systems or business initiatives, and participate in User Acceptance Test
  • Handle cash trading and Stock Connect related enquiries from Participant Services hotline
  • Perform administrative tasks and ad hoc assignments directed by the supervisor
Requirements:
  • University Degree or above, preferably in Finance, Business Administration or related disciplines
  • 1-2 years of working experience in the financial industry, with a preference for roles related to trading operations, middle office, or compliance
  • Knowledge in securities with exposure to Hong Kong and Mainland cash markets
  • Good team-player with a can-do attitude, able to get along well with all stakeholders and willing to learn
  • Strong organizational skills, task prioritization, attention to detail, and
  • problem-solving skills
  • Good command of written and spoken English and Chinese; proficiency in Putonghua is an advantage
  • Conversant with MS Word / Excel / Outlook, proficiency in Macros/ VBA/ Power BI is an advantage
  • Familiarity with WorldCheck is an advantage
HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace.

Location:
HKEX - Exchange Square

Shift:
Standard - 40 Hours (Hong Kong SAR)

Scheduled Weekly Hours:
40

Worker Type:
Permanent