Cash Equities EE Application Support Lead, SVP

2 months ago

Hong Kong, Hong Kong SAR China Citi Full time
Job Description

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Markets Product Support Team, specializing in Cash Equities workflows.

Our Team: Production Management

Working as part of our Production Management team, you will help deliver a world class client service and experience, by applying engineering, innovation, learning and risk management across our systems and user environments, to ensure that our platforms and services operate for our clients, whenever they need them. We interact with a diverse range of people each day, collaborating to solve problems as well as to anticipate and remove them before they occur.

By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

The Application Support Technical Lead is accountable for management of a complex and critical application stack used by the Cash Equities business .

The Technical Lead will be based on the Hong Kong trading floor and is accountable for leadership in; stakeholder management of local trading desks heads, incident management, root cause analysis/problem management and continuous improvement (for example resiliency, automation, tools/monitoring).

The Lead will deputize for the Cash Equities Production management APAC Head, and therefore be required to lead on the execution of the overall departmental strategy and objectives , as well as represent Cash Equities APAC on senior governance forums.

The Lead r equires a comprehensive understanding of multiple areas within a function and how they interact to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for an area's end results. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area.

What you'll do:
  • Improve the service level the team provides to our end users, which includes maximizing operational efficiencies, strengthening incident management, problem management and knowledge sharing practices.
  • Guide development teams on application stability and supportability improvements.
  • Formulate and implement a framework for managing capacity , throughput and latency.
  • Define and implemented application on-boarding guidelines and standards.
  • Work with various team members on coaching them on how to maximize their potential, work better in a highly integrated team environment and focus on bringing out their strengths.
  • Drives continued cost reductions and efficiencies across the portfolios supported by means of Root Cause Analysis reviews, Knowledge management, Performance tuning, and user training .
  • Participates in business review meetings, relating technology tools strategies to business requirements.
  • Assures adherence to all support process and tool standards and works with Management to create new and/or enhance processes to ensure consistency and quality in best practices across the overall support program .
  • Influences and negotiates with senior leaders (across functions); may communicate with external parties .
  • V endor relationship management including oversight for all offshore managed services .
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency .
What we'll need from you :
  • Demonstrates an in-depth understanding of how apps support integrates within the overall technology function to achieve objectives ; requires a good understanding of the industry.
  • 1 0+ years relevant experience supporting Global Markets
  • Need to be specific around technologies/business es to support
  • Strong technical understanding of Linux/Java based systems
  • Previous experience on supporting FIX protocol
  • Conceptual understanding of IT infrastructure, particularly network connectivity fundamentals
  • Post-Graduation in relevant field preferred
  • Senior to advanced level experience in an Apps Support role with commensurate experience in
  • people management.
  • Experience of senior stakeholder management
  • Project management with demonstrable results in improving IT services
  • Capacity Planning/Forecasting exposure a plus
  • Effectively share information with other support team members and with other technology teams
  • Ability to plan and organize workload
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Ability to communicate appropriately to relevant stakeholders
  • Prior experience in managing Electronic Execution Platform is mandatory
Education:
• Bachelor's/University degree, master's degree preferred
------------------------------------------------------

Job Family Group:
Technology
------------------------------------------------------

Job Family:
Applications Support
------------------------------------------------------

Time Type:
Full time
------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .

View the EEO Policy Statement .

View the Pay Transparency Posting

  • Cash Equities EE Application Support Lead, SVP

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time

    Job DescriptionAre you looking for a challenging role that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem-solving, and communication to Citi's Markets Product Support Team, specializing in Cash Equities workflows.Our Team: Production ManagementWorking as part of our Production Management team, you...

  • Cash Equities EE Application Support Lead, SVP

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time

    Job OverviewAre you a seasoned technical professional looking for a challenging role that will leverage your expertise in application support? Citi's Markets Product Support Team is seeking a highly skilled Technical Lead to join our Cash Equities workflow team. As a key member of our Production Management team, you will be responsible for delivering...

  • Cash Equities EE Application Support Lead, SVP

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time

    ### Job Description Are you looking for a challenging role that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem-solving, and communication to Citi's Markets Product Support Team, specializing in Cash Equities workflows. ### Our Team: Production Management As part of our Production Management team,...

  • Operations Analyst, Cash Equity Trade Support

    7 hours ago

    Hong Kong, Hong Kong SAR China Société Générale Assurances Full time

    Operations Analyst, Cash Equity Trade Support Banking operations processing Permanent contract Hong Kong, Hong Kong Reference 24000QUP Start date 2024/12/11 Publication date 2024/11/12 Responsibilities Provide back-office oversight support covering trade settlement of the APAC markets Manage pre-matching process and ensure all failed/aged...

  • Cash Equities Operations

    5 months ago

    Hong Kong, Hong Kong SAR China BTIG Full time

    Job Purpose: BTIG seeks an Associate to join the Cash Equities Operations team. In this role, the ideal candidate will be supporting a broad range of cash equities business - PT, DMA and the High Touch desk, as well as handling account opening and trade life cycle processing. Duties & Responsibilities: Coordinate between Operations, Sales, and...

  • Cash and Equity Settlement Officer

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Société Générale Assurances Full time

    Job Title: TRAINEE: Cash & Equity Settlement OfficerJoin our team at Société Générale Assurances as a Trainee in our Cash and Equity Settlement team.About the Role:We are seeking a highly motivated and detail-oriented individual to join our team as a Trainee in Cash and Equity Settlement. As a Trainee, you will be responsible for assisting in the...

  • Cash Equities Operations Specialist

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China BTIG Full time

    Job Title: Cash Equities Operations SpecialistBTIG is seeking a highly skilled Cash Equities Operations Specialist to join our team. As a key member of our operations team, you will play a critical role in supporting our cash equities business, including PT, DMA, and High Touch desk operations.Key Responsibilities:Coordinate with Operations, Sales, and...

  • Cash and Equity Settlement Officer

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Société Générale Assurances Full time

    Cash and Equity Settlement OfficerWe are seeking a highly motivated and detail-oriented individual to join our team as a Cash and Equity Settlement Officer. As a key member of our banking operations team, you will be responsible for ensuring the timely and accurate settlement of trades in Hong Kong and Stock Connect markets.Responsibilities:Settlement:...

  • Cash and Equity Settlement Officer Trainee

    2 months ago

    Hong Kong, Central and Western District, Hong Kong SAR China Société Générale Assurances Full time

    Cash and Equity Settlement Officer TraineeWe are seeking a highly motivated and detail-oriented individual to join our team as a Cash and Equity Settlement Officer Trainee. As a key member of our operations team, you will be responsible for ensuring the timely and accurate settlement of trades in Hong Kong and Stock Connect...

  • Cash and Equity Settlement Officer Trainee

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Société Générale Assurances Full time

    Cash and Equity Settlement Officer TraineeJoin Société Générale Assurances as a Cash and Equity Settlement Officer Trainee and take the first step in your career in banking operations processing.ResponsibilitiesEnsure trades are instructed and settled in a timely, accurate and compliant manner for Hong Kong and Stock Connect market.Pre-matching...

  • Vice President

    2 months ago

    Hong Kong, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited Full time

    Company Introduction: We're home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. HKEX is a purpose-driven company. Our commitment to the long-term development...

  • Strategic Business Analyst for Cash Equity Market

    2 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited Full time

    Job Summary: We are seeking a highly skilled Business Analyst to join our Platform & Infrastructure Team under Operations Division. The successful incumbent will work on various projects and initiatives for the cash market, focusing on system upgrades in the cash equity market. This role is essential in aligning business needs with technology solutions,...

  • Officer, Cash Equities Settlement Analyst

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time

    At Citi, we're committed to connecting millions of people across the globe. Our unparalleled global network enables us to provide a broad range of financial services and products to our clients. We're seeking a high-caliber professional to join our team as a Cash Equities Settlement Analyst. In this role, you'll be responsible for processing securities...

  • Equity Trading System Support

    2 months ago

    Hong Kong, Hong Kong SAR China Aptitude Asia Full time

    Job Responsibilities: Ensure the operation of all cash equity trading systems, including Fidessa, Market Trader, ULBridge, Hong Kong Exchange connectivity, algorithmic and FIX connectivity. Maintain high availability and business continuity for the firm's trading systems, including performing system health checks, monitoring, and testing. Analyze,...

  • Officer, Cash Equities Settlement Analyst

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time

    Job SummaryCiti is seeking a highly skilled and motivated individual to join our team as a Cash Equities Settlement Analyst. In this role, you will be responsible for processing securities transactions, providing analytic input for traders, and aiding in the review of derivative products. You will also identify and resolve securities and derivative...

  • SVP, Open Account Trade Product Head, Global Transaction Services

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Business OverviewDBS Bank's Global Transaction Services (GTS) is a leading provider of cash and trade finance solutions. As the SVP, Open Account Trade Product Head, you will play a critical role in driving the growth of our Open Account Trade (OAT) business, which enables clients to manage their cash flows and working capital more efficiently.Key...

  • Lead Developer | Equities Algorithmic Trading

    2 months ago

    Hong Kong, Hong Kong SAR China Macquarie Group Full time

    Macquarie Capital Equities is a leading provider of Algorithmic Trading services in ANZ and all Asian equity markets. The service is used extensively by major global institutional clients as well as internal Program Trading / Cash Trading desks. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of...

  • IT Project Manager

    4 weeks ago

    Hong Kong, Hong Kong SAR China Sanderson-iKas Full time

    Key Responsibilities: Coordinate the firm's new business approval process from initiation to implementation Perform analysis of the process and systems infrastructure and define the appropriate operating model for each new business proposal Prepare documentation for each proposal with input from all stakeholders Liaise with the new business governance group...

  • Application Support Specialist

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Newtone Consulting Full time

    Job Title: Application SupportWe are seeking a highly skilled professional to join our Global Market Sales & Research application production support team. As an Application Support Specialist, you will be responsible for providing functional and technical support for Cash Equity Sales & Research businesses, particularly vendor and Global in-house Research...

  • Application Support Specialist

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Newtone Consulting Full time

    Job Title: Application SupportWe are seeking an experienced professional to join our Global Market Sales & Research application production support team. As an Application Support Specialist, you will be responsible for providing functional and technical support for Cash Equity Sales & Research businesses, particularly vendor and Global in-house Research and...