AVP, Specialist, Delivery
6 days ago
Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. Under Group Infrastructure , we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Principal Responsibilities
- Ensure all production problems related to Open Systems platform are being resolved and properly followed up by service provider in order to minimize the business impact
- Review and approve all change requests related to the tower
- Monitor and review the infrastructure service provided by outsourcing vendors are consistent with best industry practices
- Ensure infrastructure service provided by service provider is compliant with audit and information security requirements
- Ensure capacity planning exercise is carried out by service provider in order to address our business needs
- Ensure the operability and the execution of open systems related disaster recovery plans
- Manage Open Systems platform related charging and budget
- Manage and drive Open Systems related projects and/or initiatives when required
- Strive for or service excellence through continuous improvement
- Degree holder in Information System or related disciplines
- Minimum 7 years of experience in IT & banking industry and familiar with banking technologies
- Technical knowledge in WinTel, AIX, Linux, AIX, database, VM, SAN , and IP network
- With projects management skills
- Extensive experience in the following areas:
- vendor management, especially on managing outsourcing vendors
- technical support on Wintel, AIX, Linux, Virtual Machine (VM) platform, Storage Area Network (SAN) and data centre operation
- experience in support enterpise platform and data transfer protocal(Tectia SSH, IBM Connect:Direct)
- banking industry and banking systems
- problem and change management processes
- With exposure on the following areas:
- IT budgeting
- team management
- Written/verbal communications skills in English and Chinese (both Cantonese and Mandarin)
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.
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