Officer, Wholesale Banknotes Operations

4 months ago


Hong Kong, Hong Kong SAR China CIMB Bank Berhad Full time

 

To cope with our business growth, we are currently seeking a high calibre professional to join us as Officer, Wholesale Banknotes Operations in Operations Department.

Job Responsibilities

  • To settle all Banknotes trade captured in the system promptly, accurately and efficiently in accordance with the approved policies and procedures
  • Perform activities in client order placement and fulfilment. Ensure all banknotes stock entrusted are properly and completely accountable for at all times
  • Attend to customers and other stakeholders’ enquiries promptly and diligently in matters related to banknotes trade settlement
  • To properly process, sort, pack and document all banknotes stock in preparation for further handling
  • Coordinate with business partners to provide solutions to operational issues and problems
  • Conduct end-to-end process and follow the bank’s standard operating procedures
  • Any other related assignments delegated by supervisors

Job Requirements

  • Post-secondary educated or above
  • Minimum 2 years of counter service, customer service experience or operations in supply chain management
  • Knowledge and experience in cash processing is an added advantage
  • Detail-oriented with strong customer service sense and communication skills.
  • Proficient in MS Office applications
  • Good command of spoken and written English and Chinese. Putonghua is a plus
  • Team player, able to priorities and be flexible

Interested persons, please send resume to hk.hr@cimb.com



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