Head of Product and Acquisition

1 month ago


Hong Kong, Hong Kong SAR China Hang Seng Bank Limited Full time
Job description
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Unsecured Lending & Payment
Wealth and Personal Banking
We are currently seeking a high caliber professional to join our department as Head of Product and Acquisition
Principal responsibilities
  • Formulate effective Card Product strategies and actions to drive acquisition and growth targets and increase market share
  • Manage the Card Product profitability with due consideration on RWA effectiveness
  • Drive digital innovation in card origination and servicing journey to provide a customer centric and easy to navigate experience
  • Drive distribution and channel strategy for card acquisition to maximize sales productivity and attain optimal cost mix
  • Strategize acquisition strategy through effective marketing communication mix
  • Identify and capitalize on new business opportunities arising from the evolving market landscape in Cards and Payment industry
  • Drive innovative and customer relevant new product launch with collaboration with Risk, Legal, Compliance, Digital and IT teams
  • Liaise with Cards Associations and payment service partners to provide customized business solutions and support to build win-win relationships
  • Track performance of initiatives, evaluate customer response and feedback and drive for improvement and ongoing optimization
Requirements
  • Degree holder or above in Business Administration, Economics, Marketing and related disciplines
  • Senior management experience in Banking or Cards and Payments products development and portfolio management
  • Strong acumen in Cards and Payments business dynamics with solid experience in managing and growing a sizable portfolio
  • Strong commercial judgment with a proven track record of bringing new customer solutions and innovations to generate portfolio growth
  • Proven experience in product management
  • Sound awareness and knowledge about the use of data analytics and customer behavior
  • Highly motivated, fast-paced, and possession of strong interpersonal, as well as written and verbal communication skills
  • Experience to lead a team of professionals
If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details.
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