Assistant CRM Manager

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Projob21 Ltd. Full time
Assistant CRM Manager (Data Analysis focus)

Data Expert in providing business insight in a fast-paced & dynamic environment.

Job Duties
  1. Collect, gather and analyze the data from the customer database.
  2. Conduct regular review on the KPIs of customers' acquisition & retention.
  3. Prepare dashboard and reports to visualize the data and findings.
  4. Provide insight & recommendation on business solutions to drive & enhance the desired customer behavior.
  5. Participate in ad hoc CRM related projects as requested.
Requirements
  1. Degree holder majored in Marketing, Statistics or related disciplines.
  2. At least 6 years of CRM data analysis working experience gained from multinational/ sizable firms.
  3. Detail-minded, digital savvy & result-driven.
  4. Strong analytical & numerical skills.
  5. Fluent command of Spoken & Written English & Chinese.
  6. Promising / International Career Prospects.
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