Customer Success Engineer

2 weeks ago

Hong Kong Island, Hong Kong SAR China Bloombase Full time

Information security is one of the hottest areas in IT. Bloombase is created with the mission to solve data leakage problems in data centers with a transformative approach.

We are building a team of coworkers with the intelligence, the skills and the drive to be the best. If you are looking for a challenging position with a well-managed, well-funded technology innovator, consider a position with Bloombase. We offer an excellent package, as well as a great place to work. We create a positive work environment that attracts and engages high-quality coworkers through a combination of excellent benefits, working conditions and company culture.

If you share the same belief and core values, we would love to talk with you Join us to experience a Silicon Valley style work environment.

JOB RESPONSIBILITY
  • To support technical aspects of a sales opportunity to the satisfaction of the sales team and customer with a view to exceeding Bloombase sales order, revenue and satisfaction targets.
  • To understand customer requirements and related information security and protection needs.
  • To identify and develop new opportunities for data security with our customers and influence customer in the establishment of a security strategy that favors the supply of Bloombase products and services.
  • To participate in face-to-face, phone or web presentations to customer, at all levels, to support the closing of sale and further enhance image of Bloombase.
  • To ensure customer satisfaction on the technical aspects of Bloombase security solutions.
  • Preparation of technical parts of proposals and tenders for supply of Bloombase products and services.
  • Deliver technical input to project manager on implementation of complex technical solutions.
  • To produce security design for all standard and non-standard data protection solutions.
  • To deliver solution and implementation at customer sites.
  • To explore partner resources and identify partner synergies, and work with partners to secure business cases.
  • The post holder must have the ability to work under pressure and within tight timescales.
  • Domestic and international travel may be necessary at short notice.
QUALIFICATIONS
  • Excellent language and presentation skills.
  • Strong customer relationship and negotiation skills to ensure one is able to present a credible image to both customers and partners building the necessary relationships at all levels to enhance our chances of success.
  • Good business acumen with ability to understanding industry dynamics, competitive environment and business drivers.
  • Be able to think creatively, to innovate and resolve commercial and technical problems.
  • Ability to lead and work as a team member within virtual teams.
  • Fluent in English, Cantonese, and Mandarin.
  • University degree or above.
  • Relevant technical qualification and professional certification (e.g. CISSP, CISA) a plus.
  • Field sales engineer experience a plus.
BENEFITS
  • Medical and annual travel insurance plan.
  • On-the-job training and 2-year fresh graduate trainee program.
  • Exposure to top tier Global 500 scale organizations as customers.
  • Exposure to some of the most successful IT companies and new technologies that are shaping the future of IT.
  • Opportunities to grow with the company.
  • Privilege to work with cool and smart people.
  • Domestic and international business travel opportunities.

Bloombase is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

Additional InformationJob Level

Internship

Publish Date

21/01/2025

Job Ref. No.

BT-078

Job Function

Security / Audit

Company Overview

Bloombase is an intelligent storage firewall company that provides AI-driven discovery and deep learning dynamic access control. By leveraging hyper-converged infrastructure, it enables autonomous encryption of sensitive data at rest, which is stored in physical and virtual data centres throughout its lifecycle in the cloud. This solution allows organisations to secure their crown jewels, mitigate data breach threats, and ensure compliance with regulatory requirements.

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