Manager, Professional Services Operation
3 days ago
Manager, Professional Services Operation
Client Description
Regional telecom carrier
Job Description
- Work with a project team, suppliers, contractors, internal technical staff to run professional services operation on a 7x24 basis.
- Manage the 7x24 professional services operation with KPI.
- Provide pre-sales, post-sales, and project support for professional services.
- Provide recommendations and necessary technical advice to customers.
- Fine-tune customer's solution and related procedures to smoothen operation.
Job Requirements
- Bachelor degree holder in Computing / Information Technology or equivalent qualification.
- Minimum 7 years working experience in ICT services provider, ISP, or Telecommunications industries for 7x24 operation, including 2 years experience in project management.
- Hands-on experience in any of the following: Administration of Windows Server and related application servers; Administration of Linux Server and related application servers; Administration of UTM / Firewall policies and configuration; Administration of VMware and resources management.
- Knowledge of server and network virtualization, and network security are a MUST.
- Professional qualification in virtualization, server platform, or network security is a MUST (e.g., VCP, MCSE, RHCE, LPI, CCNP, NSE, OCP).
- Experience in IDC or network security operation and administration is an advantage.
- Self-motivated, able to work under pressure, and work independently with minimum supervision.
- Good analytical and communication skills.
- Good command of spoken and written English, Cantonese, and Mandarin.
-
Head of Professional Services and Operations
3 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeJoin Our TeamWe are a dynamic and forward-thinking company that provides comprehensive ICT services to our clients. We are seeking a highly skilled Head of Professional Services and Operations to lead our professional services operation on a 24/7 basis.The successful applicant will be responsible for managing the 24/7 professional services operation,...
-
Service Management Professional
3 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeService Management ProfessionalWe are looking for a highly skilled Service Management Professional to join our team at Classy Wheeler Limited.About the RoleDeliver quality services and improve the customer experience.Build and maintain strong relationships with key customers.Act as a single point of contact for escalated operations matters.Oversee day-to-day...
-
Professional Services Manager Lead
3 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeClassy Wheeler Limited: A Leading ICT Service ProviderWe are a dynamic and forward-thinking company that provides comprehensive ICT services to our clients. Our mission is to deliver exceptional service and support to our customers, and we are seeking a seasoned Professional Services Manager Lead to help us achieve this goal.The successful applicant will be...
-
Chief Operations Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Waihong Services Group Full timeAdd expected salary to your profile for insights. Responsibilities: Manage the daily operations of a portfolio of cleaning services contracts. Act as a business partner to develop and maintain relationships with clients. Work closely with internal departments to drive the company in achieving business goals. Motivate and lead the operations team for...
-
Operations and Service Manager
1 week ago
Hong Kong Island, Hong Kong SAR China HSBC Full timeSome careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Wealth and Personal...
-
Global AV Service Delivery Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full timeKinly's Global Services is seeking a seasoned professional to lead its AV service delivery operations in the APAC region. As a Regional Support Services Manager, you will be responsible for overseeing the proactive and reactive AV support teams, ensuring the highest quality of service for clients.The ideal candidate will have extensive experience in the...
-
Customer Service Operations Manager
3 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeJob DescriptionAt Classy Wheeler Limited, we are seeking a seasoned professional to lead our customer service operations. As a Customer Service Operations Manager, you will be responsible for ensuring exceptional customer experiences across all touchpoints.The ideal candidate will have a proven track record in customer service management, with a minimum of 8...
-
Operational Management Professional
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China CMB Wing Lung Bank Full timeWe are looking for a highly skilled Operational Management Professional - Customer Service to join our team at CMB Wing Lung Bank.Job OverviewThe successful candidate will be responsible for ensuring seamless customer service experiences through efficient processing of annual credit reviews and high-risk customer account openings.ResponsibilitiesClient...
-
Legal Governance Professional
7 hours ago
Hong Kong Island, Hong Kong SAR China Professional Body Full timeWe are seeking a Legal Governance Professional to join our team and contribute to the development of regulations and policies that promote compliance with applicable laws and regulations in Hong Kong SAR.Key Responsibilities:Review, revise, and establish regulations and policies that promote compliance with applicable laws and regulations.Address inquiries...
-
Operations and Customer Services Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cargo Services Far East Ltd. Full timeJob Title: Air Operations Manager Responsibilities: Plan, manage, and oversee the daily Air Operations Co-ordinate with clients for delivery arrangement Qualifications: Form 5 or above Working experience in freight forwarding is an advantage Fine Art Logistic / Auction House experience preferred Benefits: 5-day work week Double pay Bank holidays Medical,...
-
Operations Manager Director
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Waihong Services Group Full timeJob OverviewWe are seeking a highly skilled and experienced Chief Operations Manager to lead our portfolio of cleaning services contracts. The successful candidate will be responsible for managing daily operations, developing business relationships with clients, and driving the company towards achieving its business goals.
-
Operations and Service Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeSome careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and Personal...
-
Service Operations Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China China Mobile International Limited Full timeRequired Skills and QualificationsBachelor's degree or above in telecommunications, computer science, or a related field.More than 5 years of relevant work experience, preferably in the telecommunications industry.Strong data analysis and problem-solving skills.Experience in ToC product management, operation analysis, and service support is preferred.We...
-
Operational Services Manager
1 day ago
Hong Kong Island, Hong Kong SAR China Harvest Personnel Agency Full timeAt Harvest Personnel Agency, we are seeking a highly skilled Operational Services Manager to join our team. This role will be responsible for supporting business system projects and ad hoc projects as assigned.We are looking for someone with 5 years of experience in life insurance operations, strong communication and presentation skills, and the ability to...
-
Operations Management Professional
2 days ago
Hong Kong Island, Hong Kong SAR China Richemont Full timeThe Operations Management Professional will play a key role in driving business growth and success through effective supply chain management.Job SummaryThis is a unique opportunity to work in a dynamic environment and contribute to the success of the company.Key ResponsibilitiesDevelop and execute supply chain strategies to meet business objectives.Analyze...
-
Senior Service Operations Manager
7 hours ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeSenior Service Operations Manager Job Summary:We are seeking a highly skilled Senior Service Operations Manager to join our team at Classy Wheeler Limited. The successful candidate will be responsible for delivering quality services and improving customer experience for VVIP customers, building service relationships with these customers, and serving as a...
-
IT Technical Services Professional
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hiredly X Full timeAbout the Role:We are looking for an IT Technical Services Professional to join our team at Hiredly X. As an IT Technical Services Professional, you will be responsible for maintaining and troubleshooting software and hardware problems, performing daily operations of network and technical support, and collaborating with internal teams to escalate and resolve...
-
Operations services manager
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Starbucks Coffee Company Full timeJob Description - Operations Services Manager (240081292)Location CH-Hong Kong Position: Operations Services Manager Location: Hong Kong Support Center Job Family: Operations Now Brewing – Talent Seekers #tobeapartner Starbucks is a different kind of company that celebrates coffee and connection. We are a neighborhood gathering place and a part of your...
-
Event Services Delivery Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full timeAbout the JobWe are looking for a talented Event Services Delivery Manager to join our team at Kinly's Global Services. The successful candidate will be responsible for managing and coordinating the delivery of our event services, working closely with clients and internal teams to ensure seamless event delivery.The ideal candidate will have a strong...
-
Technical Service Professional
6 days ago
Hong Kong Island, Hong Kong SAR China Selby Jennings Full timeSelby Jennings is seeking a highly motivated and detail-oriented Technical Service Professional to join our team.About the JobWe are looking for a technical expert who can provide excellent support and troubleshooting services to our end-users.The successful candidate will be responsible for diagnosing desktop issues, providing step-by-step support, and...