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Senior Officer, Technical Services

3 months ago

Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Group Full time
Job Responsibilities:
  • Assist senior in providing quality of service to internal and external customers according to agreed service commitment
  • Perform daily policy administration duties and Department support duties
  • Assist in business project, system enhancement project and ad hoc projects as assigned
  • Perform technical calculations, checking and advice according to service commitment
  • Provide support and information for investment trading and pricing
  • Maintain and update manuals for different technical calculations and projections
  • Monitor the service standard and prepare statistics / reports for Technical Services team on regular basis
  • Conduct data analysis and participate in business projects as assigned
  • Identify and initiate system requests for automation of system functionalities and perform relevant UAT for system error / enhancement / development
  • Perform daily policy administration when need arises
Job Requirements:
  • Degree holder in Mathematics or Statistics or related discipline; with actuarial training background is preferred
  • FLMI / ACS / Insurance related qualifications is preferable
  • Minimum 3 years of relevant experience in life insurance industry; experience in life insurance product pricing and technical services is an advantage
  • Good knowledge in life insurance products, business operations / processes / workflow
  • Customer Centric
  • Advanced PC skills including MS Excel, Access and PC programming
  • Good interpersonal, planning, organizing and analytical skills
  • Sound problem solving skill
  • Self motivated, with good sense of responsibility and high degree of integrity
Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique - that's what makes our team so great
Join us as we constantly explore new ways to protect our customers and the planet.
  • Location(s): HK - Hong Kong