Senior Channel Planning

Found in: Talent HK C2 - 2 weeks ago


Hong Kong, Hong Kong SAR China The Bank of East Asia Full time
Responsibilities
Ensure channel strategy are properly formulated and executed to achieve business objectives and enhance customer experience Develop, improve and monitor the digital products according to Bank’s strategy Ensure financial planning and departmental budgeting are aligned with Management's business strategy Design and revamp end-to-end process of digital products to enhance customer experience Monitor and analyze competitor landscape and market trend to provide industry insights Formulate the key performance indicators for the Department according to the Department Mandate and the Bank’s strategy Monitor the department’s income and expenses in order to meet the budget Manage and coach members in achieving business objectives Collaborate with business leads across different departments Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity; and Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work Take up ad-hoc projects and tasks as assigned by the Section Head
Requirements
University graduate in relevant disciplines; Preferable over 8 years’ experience in banking sector cover the following: Successful track record of developing digital products and channel strategy Proficient in leading projects and strong in verbal and written communication to management Strong understanding of consumer banking channel behavior and market trends Strong data analysis skills with the ability to make sound business decisions Result oriented and able to deliver under tight timeline; Proven people management experience Excellent interpersonal and communication skills Good command of both spoken and written English and Chinese

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