Associate Director
1 month ago
Overview of the successful candidate
We are recruiting for an enthusiastic and driven Associate Director , who thrives on being part of a high-performing team and with a proven, strong track record of working in an insights-driven environment. Candidates with less experience may be considered for the role of Project Director .
You need to bring with you good knowledge and experience of ad-hoc research techniques and, ideally, experience across a range of studies covering different business needs.
A passion for uncovering insight and always thinking “so what? What should the client do with this insight? What impact would it have on the client’s business?
You will lead by example, be a role model who is easy to work with and has time for others, enjoying coaching and mentoring.
Importantly, you must possess experience in building great relationships with clients beyond the transactional, demonstrating a genuine interest in them and their business issues.
Specific skills we are looking for:
Contribute to and support the Service Line Head in building expertise and service excellence – support pitches, execute and deliver with excellence in a profitable manner. Maintain close relationships with clients and monitor client satisfaction to enhance the possibility of winning repeat business. Collaborate effectively with other specializations in key pitches and new business development. Prepare winning proposals; continuously produce and upgrade the high standards of outputs to clients. Review project design and give professional advice to clients to ensure the most cost-effective and appropriate methodology and techniques are used. Design reports and write conclusions with strategic and actionable recommendations and conduct report presentations to the client. Streamline/ establish best practices to increase the efficiency of work processes for the team. Lead the team to provide professional and precise all-around service in project design, supervision, and analysis to ensure meaningful and value-added findings are generated from projects. Identify and develop talents and their career path; motivate staff with appropriate incentives, recognition, and training.Requirements for the role
Knowledge and Technical Skills
University degree with at least 10 years relevant research experience at agency or client-side. Able to turn data into insights that clients can use to address their business issues. Substantial experience in managing multi-market projects with a good understanding of the nuances of consumers in Asia Pacific markets is a must. Strong experience in quantative-research techniques; experience in qualitative research would be advantageous.Entreprenurial Skills
A proven track record of developing client relationships, commercial flair, and strong client-management skills. A curious nature and the ability to solve problems in an innovative manner. Commitment to delivering results and being customer-focused. Good planning and prioritisation skills. Strong negotation skills.People Skills
Strong leadership and ability to motivate and develop teams with mixed personalities. Collaborative and able to engender trust and respect from colleagues and clients alike. Culturally sensitive, and the ability to relate to people at all levels across internal and external clients. Good time management skills, able to work under pressure and deadlines.Communication Skills
Excellent communication skills with proficiency in written and spoken English. Fluent Mandarin is desirable but not compulsory. Great story-telling and presentation skills.-
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