Senior Engineer, Customer Experience

Key Responsibilities: Assist in planning and execution of customer experience omnichannel strategy to build 360 joyful customer experience by engaging store team and other departments Assist in organizing store animations and activities ., VIP trips, customer events, etc. Coordinate and follow up actions of improvement through Service Excellence...

Responsibilities: Design and review omni channel end-to-end customer journeys using Design Thinking, identify pain points, moments of truth and areas of opportunity Advocate journey thinking and embrace digital first mindset to use data and technology to help business delivery across customer interactions and touchpoints, and to ensure quality and...

The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment.Marketing, Digital and Customer Experience Internship Programme is an unique opportunity for those who are...

Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

Department: Customer Service Centre  Responsibilities Responsible for customer service digital strategy operation and project management, and promote digital intelligence transformation and construction. Responsible for the construction of digital intelligent tools in the field of customer service, empowering frontline production and complaint...

Handle enquiries to insurance agents/brokers/distributors by telephone, written correspondence and/or personal visit regarding policy information, general guidelines of the Operations, product knowledge, etc. Perform cashiering duties to receive payment, issue official receipt, maintain premium record and handle payment reconciliation. Assist Managers...

Responsibilities Act as the first contact point of customers in a warm and caring manner to ensure their journey with BEA is highly satisfactory Understand customers' needs and direct them to the right area of the branch to ensure their needs are fulfilled during their visits Evaluate customer preferences and identify opportunities to enhance customer...

Clover is reinventing health insurance by working to keep people healthier.We value diversity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds and swaths of life to help build the future of healthcare. Clover's engineering team is empathetic, caring, and supportive. We are deliberate and...

We are looking for Senior Product Quality Engineer in Hong Kong office. NVIDIA is leading the way into high growth areas of Autonomous Driving, High Performance Computing, Artificial Intelligence, and Computer Gaming.  NVIDIA is pushing the technology hard in all areas including the advanced package technology. NVIDIA’s Quality Team is looking for a...

PCCW Global is a leading telecommunications provider, offering the latest voice and data solutions to multi-national enterprises and communication service providers. Our truly global coverage combined with local, on the ground knowledge has helped us build best in class connections across the globe linking Asia-Pacific, Europe, the Americas, the Middle East...

Who we are We are a global AdTech company with over 1200 employees across 30 countries with over 100 different nationalities  Competing against the biggest tech companies  Inventor of the InRead Video  Partner with the biggest media agencies and brands  Global partnerships with premium publishers This role is a 6-months internship ideal for...

MongoDB is expanding our global team of consulting engineers to further our ongoing plans for worldwide growth!MongoDB Professional Services works with customers of all shapes and sizes in all verticals, from tier-1 banks to small web startups, on a variety of interesting use cases from e-commerce platforms to trading systems to social media applications....

JOB MISSION BACKGROUND SUMMARY The Digital Customer Experience Manager will be responsible for capturing market specific requirements and translating experiences into user stories across all omnichannel touch points. The role will work with the various business divisions in holistically planning end-to-end client and advisor experiences within the...

What you will do This person will join the CONTROLS sales team in Hong Kong. She/he will help to develop new business opportunities, achieve yearly sales target, and build a network of industry contacts and influencers to act as a source for leads to meet and exceed customer requirements as well as to and attain or exceed company growth objectives. ...

Our client is at the forefront of innovation, pioneering automated trading processes.As part of the team, you'll develop applications, implement algorithms, and collaborate on cutting-edge technologies.Responsibilities:Develop applications to source and prepare data for trading and reconciliationDesign and implement efficient algorithms to handle high...

Assistant Customer Experience Operations ManagerHeadquartersHKCloud Product CenterMiddleApplyResponsibilityDesign and Optimization the user experience and for mCloud platform, provide high quality GUI design timelyEvaluate and balance business needs with user goals, improve the business interactive process.Work closely with RD team, able to conduct risk...

Senior ServiceEngineer Responsibilities: Responsible for control and communicationsengineering, installation, commissioning & maintenance activities; Planning and monitoring of work execution inaccordance to project / maintenance schedule; Supports customer remotely and onsite, andprovides 1st, 2nd and 3rd level technical support in case of arising...

As a senior engineer, you will support the E&M project manager in leading the engineering team for design development and co-ordination, carrying out planning and procurement activities and ensuring the works are executed on site to a high safety and quality standard.Requirements: Higher Diploma or Degree in Electrical Engineering; At least 10 years'...

Job TitleSenior Project EngineerJob DescriptionJob title:Senior Project EngineerIn this role, you have the opportunity toJoin the expanding Imaging System project management team while advancing your career in a dynamic, fast paced and multinational environment of Philips HK. Philips healthcare is one of the leaders in clinical information systems in...

Job TitleSenior Project EngineerJob DescriptionJob title:Senior Project EngineerIn this role, you have the opportunity toJoin the expanding Imaging System project management team while advancing your career in a dynamic, fast paced and multinational environment of Philips HK. Philips healthcare is one of the leaders in clinical information systems in...