Branch - Customer Experience Manager

Responsibilities Implement business plans to achieve preset sales targets and objectives Generate new business for the branch Manage branch resources, particularly with regard to the provision of quality customer service Ensure branch operations are in compliance with the Bank's policies, procedures, and regulatory guidelines Requirements University...

Responsibilities Assist the Branch Manager in overseeing the business and operations related activities of the branch Plan, direct, coordinate and control the operations of the branch and ensure all daily transactions and relevant controls are conducted accurately and properly according to the Bank’s standard procedures Keep record of all related...

Reporting to District Manager, you will be responsible for managing a retail branch office for providing banking services to business and individual customers. Responsibilities: Implement business goals set by senior management Lead and drive a sales team to meet business goals Develop and cultivate existing and new customer relationship in...

Reporting to the Branch Manager and Retail Operations & Control Department, you will be responsible for ensuring the branch operation is in accordance with the established rules and procedures, and high quality customer service is provided. Responsibilities: Supervise counter services of a retail branch Ensure standard operating procedures are...

Responsibilities Ensure that the branch's daily operations and financial activities are in compliance with the Bank's policies and procedures Safeguard customer information and the Bank's properties Assist customers and branch personnel in complaint cases Motivate and monitor customer referrals and referral quotas achieved by tellers Provide customer...

About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

Responsibilities Drive the overall business development of a branch to achieve the designated business targets through active formulation and implementation of business plans Actively explore, identify and capture unsought business opportunities with resources given Collaborate with different teams of stakeholders within the Bank to facilitate goal...

About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career...

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good...

Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

Role Responsibilities Processes To ensure that procedures outlined in Branch Operations Circular are fully implemented and ensure compliance with the Management Manual, Operating Manuals and laid down procedures. To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit...

Job Responsibilities: Lead a small team of branch staff to perform customer service and administrative duties in branch, and handle consumer loan applications Deal with Direct Sales Team and assist the branch to achieve business target Job Requirements: At least 5 years experience in consumer lending of which 2 years at supervisory level Self-motivated...

Responsibilities: Supervise and support counter service to ensure service quality and operating properly; Assist the branch managers to plan, execute and manager the counter services Monitor and check daily counter transactions to ensure that the branch operates in accordance with the policies, guidelines and procedures; Handle customer inquiries and...

A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career...

A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career...

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good...

Responsibilities Build long-term relationships with customers Identify customers' needs and match their needs with appropriate products and services Acquire new customers through sales and marketing activities Coordinate in-branch and off-site promotions Requirements University graduates preferred, with a minimum of 4 years' banking experience...

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good...

A Career with Hang Seng Bank  Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career...