Branch Manager

2 weeks ago


Hong Kong, Hong Kong SAR China Hang Seng Bank Limited Full time
Job description
A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Retail Distribution - Branch Network

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 270 branches and service outlets, including around 60 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population, offering an extensive range of products.
Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management.

We are currently seeking a high caliber professional to join our branch network as Branch Manager.

Principal responsibilities
  • Formulate and implement sales and business development plans for the branch to achieve the assigned business targets
  • Monitor the service standards of branch staff to ensure provision of premium customer services
  • Enforce established internal operation / procedures to mitigate operational risks and ensure strict sales compliance
  • Coach and motivate branch staff to build a professional and capable work force
Requirements
  • University degree in Business Administration or a related discipline, or other relevant qualifications such as CFA, CFP or CFMP
  • Passes in the HKSI licensing examinations
  • Minimum 8 years' banking experience, with experience in promoting various wealth management products
  • Good communication, interpersonal and analytical skills
  • Strong self-motivation and drive to succeed, with ability to work under pressure
  • Proficiency in both English and Chinese
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers and manage complex interactions effectively
  • Shown strong situation awareness, strong desire to learn and able to work in Agile environment
  • Able to inspire others to achieve their goals/ambitions in a variety of situations
  • Work location will be subject to change and to be decided by Line Management upon joining.
Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.


  • Branch - Branch Manager

    Found in: Talent HK C2 - 1 day ago


    Hong Kong, Hong Kong SAR China The Bank of East Asia Full time

    Responsibilities Implement business plans to achieve preset sales targets and objectives Generate new business for the branch Manage branch resources, particularly with regard to the provision of quality customer service Ensure branch operations are in compliance with the Bank's policies, procedures, and regulatory guidelines Requirements University...

  • Branch Manager

    Found in: Talent HK C2 - 2 weeks ago


    Hong Kong, Hong Kong SAR China Dah Sing Bank Full time

    Reporting to District Manager, you will be responsible for managing a retail branch office for providing banking services to business and individual customers. Responsibilities: Implement business goals set by senior management Lead and drive a sales team to meet business goals Develop and cultivate existing and new customer relationship in...

  • Branch Manager

    2 weeks ago


    Hong Kong, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

  • Branch - Branch Operations & Services Manager

    Found in: Talent HK C2 - 2 weeks ago


    Hong Kong, Hong Kong SAR China The Bank of East Asia Full time

    Responsibilities Assist the Branch Manager in overseeing the business and operations related activities of the branch Plan, direct, coordinate and control the operations of the branch and ensure all daily transactions and relevant controls are conducted accurately and properly according to the Bank’s standard procedures Keep record of all related...

  • Branch Manager

    2 weeks ago


    Hong Kong, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Responsibilities Drive the overall business development of a branch to achieve the designated business targets through active formulation and implementation of business plans Actively explore, identify and capture unsought business opportunities with resources given Collaborate with different teams of stakeholders within the Bank to facilitate goal...

  • Assistant Branch Manager

    Found in: Talent HK C2 - 2 weeks ago


    Hong Kong, Hong Kong SAR China Dah Sing Bank Full time

    Reporting to the Branch Manager and Retail Operations & Control Department, you will be responsible for ensuring the branch operation is in accordance with the established rules and procedures, and high quality customer service is provided. Responsibilities: Supervise counter services of a retail branch Ensure standard operating procedures are...


  • Hong Kong, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

  • Branch - Branch Officer

    Found in: Talent HK C2 - 2 weeks ago


    Hong Kong, Hong Kong SAR China The Bank of East Asia Full time

    Responsibilities Ensure that the branch's daily operations and financial activities are in compliance with the Bank's policies and procedures Safeguard customer information and the Bank's properties Assist customers and branch personnel in complaint cases Motivate and monitor customer referrals and referral quotas achieved by tellers Provide customer...

  • Branch Manager District Branch

    Found in: Talent HK C2 - 2 weeks ago


    Hong Kong, Hong Kong SAR China HSBC Full time

    A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career...


  • Hong Kong, Hong Kong SAR China Hang Seng Bank Limited Full time

    Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good...


  • Hong Kong, Hong Kong SAR China Public Finance Limited Full time

    Job Responsibilities: Perform relief/acting duties in branches and assist to manage the operations of the branches such as loan processing, credit approval, promotion of loan products etc. Job Requirements: 5 years experience in banking / finance industry of which 3 years at supervisory level Experienced in preparing credit proposal or promoting banking /...

  • Branch - Customer Experience Manager

    Found in: Talent HK C2 - 2 weeks ago


    Hong Kong, Hong Kong SAR China The Bank of East Asia Full time

    Responsibilities Act as the first contact point of customers in a warm and caring manner to ensure their journey with BEA is highly satisfactory Understand customers' needs and direct them to the right area of the branch to ensure their needs are fulfilled during their visits Evaluate customer preferences and identify opportunities to enhance customer...

  • Branch Service Manager

    Found in: Talent HK C2 - 1 week ago


    Hong Kong, Hong Kong SAR China Standard Chartered Bank Full time

    Role Responsibilities Processes To ensure that procedures outlined in Branch Operations Circular are fully implemented and ensure compliance with the Management Manual, Operating Manuals and laid down procedures. To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit...


  • Hong Kong, Hong Kong SAR China Public Finance Limited Full time

    Job Responsibilities: Lead a small team of branch staff to perform customer service and administrative duties in branch, and handle consumer loan applications Deal with Direct Sales Team and assist the branch to achieve business target Job Requirements: At least 5 years experience in consumer lending of which 2 years at supervisory level Self-motivated...

  • Branch Manager

    Found in: Talent HK C2 - 1 week ago


    Hong Kong, Hong Kong SAR China HSBC Full time

    Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...


  • Hong Kong, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Responsibilities: Supervise and support counter service to ensure service quality and operating properly; Assist the branch managers to plan, execute and manager the counter services Monitor and check daily counter transactions to ensure that the branch operates in accordance with the policies, guidelines and procedures; Handle customer inquiries and...

  • Branch Manager

    Found in: Talent HK C2 - 1 week ago


    Hong Kong, Hong Kong SAR China HSBC Full time

    A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career...


  • Hong Kong, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

  • Branch Manager

    2 weeks ago


    Hong Kong, Hong Kong SAR China Hang Seng Bank Limited Full time

    A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career...

  • Branch Sales Manager

    2 weeks ago


    Hong Kong, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Responsibilities Assist the Branch Manager in managing the sales staff of personal banking business, to promote the sales and cross-border business development, and enhance sales productivity and service capacity; Supervise, train and support the sales staff of personal banking business to create cooperative atmosphere, enhance morale and maximize...