Employee Relations
2 months ago
The role is dedicated to the Employee Relations for the Hong Kong based cabin crew and also the management of Cathay Pacific bases. He/she is also served as the first level of contact for the CX union. With a strong understanding of Cabin Crew operations and the needs of the cabin crew employee group, the job holder is responsible for cabin crew employment related matters and policies. He/she will also engage with Hong Kong Cabin Crew union on a regular basis to ensure we are in touch with issues.
As a strong communicator, he/she will strategise the industrial relations with relevant stakeholders, with the aim to ensure any new policies, initiatives, regulatory and operational requirements are effectively communicated to the respective employee representative in an efficient manner.
Employee & Industrial Relations
Liaise with different teams/departments to implement changes that related to cabin crew. Liaise with different stakeholders to ensure changes are implemented smoothly and to conduct ‘health checks’ of continued good practice. Responsible for research and background information for employee relations matters and legal cases proceedings. Keep track and understand cabin crew sentiment across all channels to identify aspects that are presenting ER/IR threats, and work closely with Cabin Crew Communications & Engagement Manager to proactively formulate resolutions and to contain potential issues from escalating Serve as first level of contact with Hong Kong union and support the management of all base unions. Support regular union meetings in Hong Kong – update record and gather data to support union engagement.Cabin crew employment
Provide research and support to Head of Employee Relations and Communications - Inflight Service for cabin crew employment related matters, and provide insight on various employment related initiatives. Oversee and drive cabin crew related policies development to ensure they are aligned with the corporate direction at a departmental level. Work with Legal to ensure management practices are compliance, and act as the internal CoE for any employment related initiatives.Bases
To initiate and implement productivity improvements related to work flow processes relevant to the outport bases, including the potential set up and launch of new bases. Assist with ensuring legal compliance of practices across all bases. Responsible for the liaison with bases to ensure its operation is streamlined. Ensure alignment of policies and procedures across all bases with Hong Kong practice as much as possible. Monitor and follow up on grievances cases for outport base union and keep accurate records of union grievances and solutions implemented. Assist with performance management of CX Cabin Crew bases and participate in cabin crew bases recruitment and promotion process (if required).Other Responsibilities
Oversee and manage projects related to cabin crew, union or bases. Accountable for audit preparation for Employee Relations team. Deputise the Head of Employee Relations & Communications - Inflight Service if required. RequirementsComputer literacy e.g. Excel, PowerPoint, MS Word. Good communication and interpersonal skills with excellent command of written and spoken English and Chinese. Good strategic agility and strong influencing skills. Rigorous analytical and problem solving skills. Driver of change and collaborative in approach. Tertiary Education or HR qualification. Cabin Crew operational environment and standards (safety, service etc.). Human Resource, inclusive of recruitment, qualifications and knowledge of relevant employment legislation. Understanding of labour related legal issues in global jurisdictions. At least 10 years relevant work experience in airline industry. Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
-
Director, Employee Relations
8 months ago
Hong Kong, Hong Kong SAR China Prudential plc Full timePrudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...
-
Employee Relations Director
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Macquarie Group Full timeAbout the Role:This is an exciting opportunity to take ownership and accountability for the delivery of comprehensive Employee Relations services to businesses across 11 markets in Asia. As an Employee Relations Director, you will report into our Regional Employment Relations Lead and work within a supportive and high-performing Human Resources team.Key...
-
Senior Employee Relations Strategist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full timeCompany Overview:Prudential plc is a leading life insurance company with a long history of providing financial security to individuals and families. Our purpose is to be partners for every life and protectors for every future, creating a culture of diversity, inclusion, and opportunity.Salary:The estimated salary for this role is £80,000 - £110,000 per...
-
Strategic Employee Relations Leader
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Macquarie Group Full timeThis role presents an exceptional opportunity for a highly skilled professional to spearhead the delivery of comprehensive Employee Relations services across 11 markets in Asia.About the OpportunityAs an Associate Director, you will report directly into our Regional Employment Relations Lead with a matrix report to the Regional Head of Human Resources and...
-
Senior Employee Relations Strategist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Macquarie Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Employee Relations Strategist to join our Corporate Operations Group in Macquarie Group. As an Associate Director, you will play a key role in delivering comprehensive Employee Relations services directly to the business.ResponsibilitiesStrategic employee relations advice to drive business...
-
Associate Director | Employee Relations
5 months ago
Hong Kong, Hong Kong SAR China Macquarie Group Full timeThis is an opportunity for you to take ownership and accountability for the delivery of the Employee Relations service to businesses across 11 markets in Asia. As an Employee Relations Consultant in a team of 5, you'll report into our Regional Employment Relations Lead with a matrix report to the Regional Head of Human Resources and Global Head of...
-
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeWe are seeking an experienced Employee Relations Specialist to join our team at Cathay Pacific Airways Limited in Hong Kong. As a key member of our HR department, you will play a vital role in managing employee relations and ensuring the smooth operation of our cabin crew.About the RoleThis is an exciting opportunity for a skilled professional with a strong...
-
HR Business Partner
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China HKT Full timeAbout the Job:HKT is seeking an experienced HR Business Partner to join our team in Hong Kong. As an HR Business Partner, you will play a key role in fostering positive employee-employer relationships and handling employee-related issues and concerns.The successful candidate will be responsible for investigating and resolving employee complaints and...
-
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeJob Description:The Talent Acquisition and Employee Relations Specialist will play a vital role in enhancing the Bank of China (Hong Kong) Limited's HR functions, focusing on talent acquisition, employee relations, and database management. This is an exciting opportunity for a seasoned professional to join our team and contribute to the success of our...
-
Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full timeAbout ManulifeManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.We provide financial advice,...
-
Hong Kong, Hong Kong SAR China Company 28 - Manulife (International) Limited Full timeDescription The Opportunity The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering (Senior) Customer Relations Officer, Employee Benefits with the resources to solve critical problems for the future of our business, which is why we need you. What motivates you?...
-
Hong Kong, Hong Kong SAR China Manulife Full timeJob Description The Opportunity The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering (Senior) Customer Relations Officer, Employee Benefits with the resources to solve critical problems for the future of our business, which is why we need you. What motivates...
-
Head of Employment Law and Employee Relations
2 weeks ago
Hong Kong, Hong Kong SAR China Kerry Consulting Pte Ltd Full timeGlobal Role Major Tech Company Strategic Business Transformation Our client is an established and successful tech company with fast growing international presence, and currently undergoing strategic business transformation. It is now seeking a dynamic and highly experienced employment law professional to join them, based in Singapore or Hong Kong....
-
Hong Kong, Hong Kong SAR China Kerry Consulting Pte Ltd Full timeGlobal Role Major Tech Company Strategic Business Transformation Our client is an established and successful tech company with fast growing international presence, and currently undergoing strategic business transformation. It is now seeking a dynamic and highly experienced employment law professional to join them, based in Singapore, Hong Kong or China....
-
Employee Experience Manager
2 months ago
Hong Kong, Hong Kong SAR China Cathay Pacific Airways Limited Full timeRole Introduction Reports To: Head of Employee Experience Design, Insights & Governance a You are responsible for the principles and development of the employee experience design roadmap and driving projects in the roadmap, which includes being the project owner and supporting other projects owned by other business units. You will work closely with the...
-
Strategic Employee Experience Manager
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeOverviewCathay Pacific Airways Limited is seeking an experienced Strategic Employee Experience Manager to join our team. In this role, you will be responsible for developing and implementing strategies to enhance the employee experience across the organization.Job SummaryThe successful candidate will have at least 8 years of HR-related or relevant project...
-
Employee Systems Support Specialist
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeJob DescriptionAt Classy Wheeler Limited, we are seeking an experienced Employee Systems Support Specialist to join our team. In this role, you will be responsible for overseeing application and integrations support for employee systems.This includes managing external service providers to deliver quality system support and implementing enhancements and...
-
Assistant Manager, Employee Experience
1 month ago
hong kong, Hong Kong SAR China Fleet Management Limited Full timeOur 29-year journey rides on the passion of over 27,000 seafarers and 1,000 onshore professionals. Today, we are one of the largest independent third-party ship management companies managing over 600+ diverse types of vessels. Headquartered in Hong Kong SAR, China, we operate on a global scale having 27 offices in 12 countries. Our client base spans over 100...
-
Training Manager for Employee Development
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China KONE Full timeCompany OverviewKONE is a leading global company specializing in elevator and escalator solutions. We are dedicated to providing innovative, efficient, and safe transportation systems that enhance people's lives.Estimated Salary$HKD 60,000 - $HKD 100,000 per monthJob DescriptionWe are seeking an experienced Training Manager for Employee Development to lead...
-
Director of Public Relations
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Four Seasons Hotels and Resorts Full timeAbout the Role:The Four Seasons Hotel Macao is seeking a Director of Public Relations to develop and execute a strategic PR plan that increases awareness and positive perception of the hotel, its restaurants, services, and personnel. This role requires a creative and results-driven individual with strong leadership and interpersonal skills. The ideal...
