Retail Sales and Inventory Officer, M+ Museum

Found in: Talent HK C2 - 2 weeks ago

Hong Kong, Hong Kong SAR China West Kowloon Full time

M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. In Hong Kong’s West Kowloon Cultural District, we are building one of the largest museums of modern and contemporary visual culture in the world, with a bold ambition to establish ourselves as one of the world’s leading cultural institutions. Our aim is to create a new kind of museum that reflects our unique time and place, a museum that builds on Hong Kong’s historic balance of the local and international to define a distinctive and innovative voice for Asia’s twenty-first century.

(This is a fixed-term contract position of 2-year with possibility for renewal subject to organisational needs and individual performance. )

You will be responsible for:

  • supporting Senior Manager, Museum Retail Sales and Business Development to ensure smooth running of the sales floor merchandise and inventory movement;
  • working closely with retail supervisors to monitor daily sales operations, understock, inventory movement to and from warehouse, display stock levels and replenishment;
  • supporting the overall sales floor to maximize sales;
  • coordinating special client requests, damages, returns, replenishment and other inventory needs to promote floor sales;
  • preparing replenishment requests, monitoring stock levels and sales trends and update for management;
  • liaising with IT team for relevant system issues;
  • coordinating closely with the warehouse and logistics team for smooth inventory movement and accountability; and
  • performing any other ad hoc task as assigned by the supervisor when required.


You should:

  • possess a recognised university graduate in any relevant discipline;
  • have minimum of 2-3 years of working experience in retail operations gained from multinational organisations;
  • possess good knowledge of retail point of sale system like Xstore and SOP processes;
  • have strong understanding of merchandising and performance monitoring;
  • be a fast learner with good working attitude and be able to work cooperatively with others;
  • be creative and enthusiastic about innovation and not scared to roll their sleeves up when things get hectic;
  • able to work independently with a strong sense of ownership and demonstrate strong project management skills with excellent attention to detail;
  • strong sense in work prioritizing and multi tasking under pressure;
  • be highly organised, reliable, and resourceful with strong problem-solving and analytical skills;
  • be able to work on irregular hours or shifts as and when necessary;
  • be computer literate with knowledge in Word, Excel, PowerPoint and Outlook; and
  • be proficient in spoken and written English and Chinese.

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