Senior Officer, Channel Services(Outbound)

Job Summary This role is required to provide dedicated after-sales services to existing bancassurance customers. He/she is also expected to generate appointment with customers via outbound servicing call for sales team to follow up. Job responsibilities Provide effective outbound call services to customers for problem payment, policy administration...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Senior Officer, Distribution Services and Channel Marketing Job Type: Full Time Permanent Job Function: Distribution Purpose To provide administrative and operational support for sales related activities to the Distribution independently whereby achieving sales related objectives through chosen distribution partners.  Core...

Main Content Senior Services Officer / Services Officer, Channel & Wealth Management Senior Services Officer / Services Officer, Channel & Wealth Management Responsibilities: Handle daily financial transactions and ensure the correctness and accuracy of all transactions Provide accurate information to potential and existing customers Process...

Main Responsibilities: Provide quality pre-sale and post-sale services to customers Develop the sales of general insurance businesses for the direct channel via inbound and outbound calls Ensure the best practice of customer services and maintain excellent services level Support bank and alternative channels by providing assistance and operation...

Responsibilities To assist Section Head / Senior Manager to formulate digital strategies, plan, develop, manage and operate any service delivery channel as required to be made available by the Bank. This position is responsible for the following tasks: Improve customer experience via strategy planning, customer understanding, and channel design; Drive up...

A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career...

about the job Handle inbound / outbound customer's enquiries in a professional and timely mannerMaintain good relationship with clients and assist in sales deal processing and follow-upAddress customer concerns and resolve issues promptly, escalating complex matters to appropriate departmentsCollaborate with internal teams to resolve customer inquiries and...

What's the role? We’re looking for customer-focused Customer Service Officer in Town to kick start their careers in a rewarding, high-performing, international company. Who is Hilti? Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer...

What's the role? We are looking for a proactive customer service officer to join our dynamic team. The position would be mainly handling inbound call regarding the ordering process. Who is Hilti? Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer...

Enfusion is a pioneer in developing innovative, native cloud investment management software, analytics, and managed services for asset managers and hedge funds around the globe. We underpin the investment operations of fund managers from our global offices spanning four continents. Our unique, seamless, SaaS-based platform is reshaping the global investment...

Develop and execute a Joint Business Plan (JBP) for each identified key account and external partner of strategic channels in alignment with corporate strategy, including: Identifying core customer needs Mapping the benefits of CVHK to the business requirements of each account Pulling together resources locally, regionally, globally during the key...

Job Purpose: To provide excellent service to satisfy customer’s wealth management needs and solicit wealth business through non-face-to-face channels. Main Responsibilities:  Meet / exceed sales target assigned. Solicit wealth business by non-face-to-face channels, including FX related products, Equity Link Investments (ELI), Investment...

Location: Hong KongRole Overview:We are seeking a highly motivated and experienced Regional Channel Director to lead our channel strategy and drive growth through effective management of our distribution and partner network. The Channel Director will be responsible for developing and executing comprehensive channel programs, fostering strong relationships...

Job Description SummaryDelivers professional activities in the Customer Service job family. Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas. May serve as primary contact and liaison between one or more major customers, Health Plans, Service Centers, and/or functional areas. Determines...

Position Job Responsibilies: Monitor the inbound shipments from Central Distribution Centre in France and Switzerland Responsible for logistics scheduling and planning & invoicing of outbound deliveries to Macau/Taiwan/South Korea along with other members of the Team Provide visibility to Logistics teams abroad on their inbound receiving and...

Job Description : Responsibilities Investigate, escalate and solve customers’ complaints or inquiries, which may be complex, in timely and courteously manner. Work with sales channels, call center, Operations to find out the facts or causes of the complaints or the special requests. Work with sales channels, call center, Operations to deliver...

Job Purpose: Main Responsibilities: Achieve SME hotline's service level Handle customer enquiries, feedbacks/complaints and instructions efficiently and effectively Deliver professional customer service and to meet the required quality standard Support marketing campaigns enquiries, campaign registration and business referrals Support outbound...

Responsibilities Ensure channel strategy are properly formulated and executed to achieve business objectives and enhance customer experience Develop, improve and monitor the digital products according to Bank’s strategy Ensure financial planning and departmental budgeting are aligned with Management's business strategy Design and revamp end-to-end process...

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and...