Digital Merchandiser

Found in: Talent HK C2 - 2 weeks ago

Hong Kong, Hong Kong SAR China Louis Vuitton Malletier Full time

Position

Job Purpose

In close collaboration with the markets and the international headquarters of Louis Vuitton, you will be in charge of digital merchandising, website maintenance and operations, including product update and product promotion, project support as well as ad-hoc assignments.

Key Responsibilities
 Maintain HK and TW website content, product launches (including ENG to ZHT translation and proof-reading) / updates / obsolete management and eVM etc. Be proactive in carrying out targeted e-Merchandising actions according to product categories and target audience, as well as monitor supply and digital stock situation to boost conversion Manage back-orders, pre-orders, and potentially clients’ special requests, including store and cross-regional transfers in partnership with the Zone Merchandising Team to expedite solutions with Supply Chain & Logistics Team Ensure that products, contents, and promotions are well represented in all digital interfaces and prioritize activities according to the commercial / brand marketing calendar and other communications in light of the overarching product strategy Create reports to monitor KPIs, client reactions, business outcomes and analyze client purchase behaviors and site metrics to propose enhancement and opportunities to maximize business, to put in place action plans for opportunities identified Liaise with internal parties including corporate and country offices, and external parties including vendors and suppliers to make recommendations for promotional strategies Reinforce product knowledge before the launch of any new collections and support the Client Services Center for any clients’ requests on a daily basis Strive for innovation and optimize ways of working through setting up new process / tools / reports, as well as participate in global / lead regional online related projects, including UATs and A/B testing Provide competitor insights and analysis to Line Manager on market performances and trends

Profile

Key Requirements & Competencies
Degree holder, with excellent communication (Chinese and English) and interpersonal skills, for managing relations between countries and the international headquarters Minimum 3 years of relevant working experience in digital production / online catalogue maintenance / fashion industry / luxury e-commerce Strong sensitivity for digital; business and product oriented, with a certain aesthetic sense and advanced analytical skills Traditional Chinese input, proficiency in Microsoft Office, PowerBI, GA4 / Google Looker Studio, experience in e-Merchandising tools; experience in Coremedia / Algolia / AEM / BCC and proficiency in HTML / XML / SEO is a plus Self-motivated, comfortable in the management of priorities, organized and able to complete tasks independently Team player, flexible and able to meet tight deadlines Attentiveness to detail is essential

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