Area Manager Hong Kong

4 weeks ago

Hong Kong, Hong Kong SAR China Charlotte Tilbury Full time

What the job does:

As a Tilbury Artist (Retail Makeup Artist) you are responsible for promoting and creating makeup magic in store. Always representing the Charlotte Tilbury 5 P’s Professional, Proactive, Passionate, Prescriptive and Potential. Working as part of an elite team, the Makeup Artist drives business in store through delivering Charlotte Tilbury’s exceptional makeup artistry technique and service. The Tilbury Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience with exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with a unique and personalized shopping experience.

Who Will You Report To: Counter Manager

Sales

  • Strive to achieve and exceed personal sales goals including Key Performance Indicators (KPI’s) – examples; Average Unit Sales (AUS) and Items Per Transaction (IPT)
  • Create Brand awareness through the sharing and demonstration of your product knowledge
  • Seat customers for a makeup service
  • Demonstrating entrepreneurial spirit within the parameters of the Company guidelines.
  • Work collaboratively to achieve and exceed team and counter goals.
  • Introduce new product launches
  • Consistently promote the Tilbury Touch to the customers

Customer Service

  • Lead by example at all times to promote the Tilbury Touch and exceptional customer service
  • Deal with customer queries, through the use of sound judgement and achieving positive outcomes
  • Seat customers for a makeup service
  • Working quickly and accurately in time pressured conditions
  • Take every opportunity to extend exceptional customer service beyond the in-store experience. For example; Makeup applications, Charlottetilbury.com, and use of the stores clientele data base to build relationships to continue customer retention. Always in line with Company guidelines
  • Follow up extensively with clients to establish a productive, sales producing client base

Team Work

  • Assist in the execution of events meeting both booking and sales goals
  • Demonstrate a positive and cooperative approach towards your work and your colleagues
  • Contribute to individual and team development plans through constructive feedback
  • Maintain high standards of timekeeping on counter to ensure team efficiency
  • Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.
  • Recognize and celebrate great performance

Operations

  • Ensure that the counter is ‘customer ready’ from open to close of business
  • Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day
  • Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment to ensure availability to customer
  • Adhere to the Company cash loss prevention procedures and security policies
  • Implement visual merchandising, new launch displays and collateral placement as directed by the management team
  • Complete administrative tasks in a timely and accurate manner
  • Raise operational issues for resolution in a timely manner

Store and Retail Partner Relationships

  • Establish and develop a cooperative and mutually respectful relationship with the store retail colleagues
  • Maintain the store standards and policies at all times
  • Proactively suggest win-win opportunities to drive sales within store colleagues
  • Contribute to individual and team development plans through constructive feedback
  • Maintain high standards of timekeeping on counter to ensure team efficiency
  • Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.
  • Recognize and celebrate great performance
Requirements

You will have:

1-2 Years of Cosmetic Artistry Experience

1-2 Years of Clienteling/Sales Experience

Benefits
  • Generous staff discount to use on all products
  • Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets
  • Medical, dental and vision benefits
  • Commuter Benefits (Pre-tax)
  • Flex Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • 401(k) with Company match
  • Paid Time Off


Culture of the Team:

We win together as a team, supporting and developing each other through our careers. We embrace the challenge and work in an incredibly fast paced environment with high expectations set by the business, shaking it up with our creative lead, Charlotte Tilbury as we revolutionize the beauty industry. We love what we do, and we support each other while we share the magic with the world.

*OUR MISSION

‘TO MAKE EVERYONE FEEL THE MOST BEAUTIFUL VERSION OF THEMSELVES’

WE WOULD LOVE TO WELCOME YOU TO OUR TEAM APPLY TODAY

  • Area Manager Hong Kong

    3 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Charlotte Tilbury Full time

    About Charlotte Tilbury BeautyFounded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionized the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break...

  • Public Area Host

    1 day ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full time

    We are seeking a highly skilled and enthusiastic individual to join our team as a Public Area Attendant at The Peninsula Hong Kong.About the Role:Maintain and clean assigned public areas to the highest standards, adhering to our hotel's quality and service expectations.Conduct regular checks of all public areas to ensure cleanliness and neatness, identifying...

  • Public Area Host

    1 day ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full time

    We are seeking a highly skilled and enthusiastic individual to join our team as a Public Area Attendant at The Peninsula Hong Kong.About the Role:Maintain and clean assigned public areas to the highest standards, adhering to our hotel's quality and service expectations.Conduct regular checks of all public areas to ensure cleanliness and neatness, identifying...

  • Public Area Attendant

    3 months ago

    Hong Kong, Hong Kong SAR China The Peninsula Hong Kong Full time

    We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position. 17 paid statutory holidays Exceptional market leading benefits Option of MPF or ORSO retirement scheme Key Accountabilities: Maintains and cleans assigned areas...

  • Area Commercial Manager, Greater China, Hong Kong

    2 months ago

    Hong Kong, Hong Kong SAR China British Airways Full time

    Looking for a challenge in one of the world’s largest airfreight logistics organisations? At IAG Cargo, we’re in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche. As the logistics and...

  • Area Manager Hong Kong

    1 month ago

    Hong Kong, Hong Kong SAR China Charlotte Tilbury Full time

    About Charlotte Tilbury BeautyFounded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionized the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues...

  • Head of IT Innovation Solutions

    6 days ago

    hong kong, Hong Kong SAR China Classy Wheeler Limited Full time

    Head of IT Innovation Solutions (Hong Kong & Greater Bay Area) - IC Client Description: Regional IT services and solutions provider. Job Description: Candidates with less experience will be considered as Associate Director / Senior Manager of Innovation Solutions team. Responsibilities: Focus on advanced and innovative solutions – digital...

  • Assistant/ Risk Manager

    1 month ago

    Hong Kong, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Bank of China limited first opened its branch office in Hong Kong in 1917. After the listing of BOC Hong Kong (Holdings) Limited, a subsidiary of the Bank, on the Hong Kong Stock Exchange in 2002, Bank of China maintained the branch in Hong Kong which continued to hold a full banking license granted under the Banking Ordinance (Cap. 155) and was registered...

  • CISO Hong Kong

    3 weeks ago

    Hong Kong, Hong Kong SAR China UBS Full time

    Your role Do you want to be part of the team that executes the Group Chief Information Security Office (CISO) Hub mandate in APAC? Do you have solid knowledge of risk frameworks, global control standards and looking to move into cyber and information security? We are looking for someone like you to be based in Hong Kong: • Stand-up and operate a...

  • Area Sales Manager

    6 days ago

    hong kong, Hong Kong SAR China Classy Wheeler Limited Full time

    Our client a US based logistics company, a market leader who provide global supply chain solutions, she is now urgently seeking an experienced Corporate Area Sales Manager to join their growing team in Hong Kong Job Description Report to Sales Director in Hong Kong Lead team to build and maintain effective business relationship with customers, and...

  • Assistant Compliance Manager

    1 month ago

    Hong Kong, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Responsibilities: Assist Compliance Risk Manager to formulate and update compliance risk and KYC policies and procedures in light of the latest regulatory requirements and market practices Conduct transaction monitoring process. Prepare compliance risk and KYC Management reports. Review Enhanced Due Diligence (EDD) / high risk customer on-boarding cases...

  • BOTTEGA VENETA Client Engagement Manager – Hong Kong

    3 months ago

    Hong Kong, Hong Kong SAR China Bottega Veneta Hong Kong Full time

    Description We are currently seeking a Client Engagement Manager who will report to the General Manager – Hong Kong, Macau & Taiwan as part of our dynamic team in Hong Kong. Your opportunity Create and develop full spectrum of client engagement activities to ensure smooth implementation with measurable KPIs. How you will contribute: Client...

  • Office Manager

    5 days ago

    Hong Kong, Hong Kong SAR China ISS | Institutional Shareholder Services Full time

    Let’s be #BrilliantTogether Overview: ISS STOXX is looking for an Office Manager for our Hong Kong office. The Office Manager will be responsible in ensuring smooth operation of the office and providing administrative support across the organization. Responsibilities: • Provide daily on-site support to our Hong Kong office and liaise with other...

  • Operational Risk Manager

    4 months ago

    Hong Kong, Hong Kong SAR China Société Générale Assurances Full time

    Operational Risk Manager - Second Line Permanent contract|Hong Kong|Risks Operational Risk Manager - Second Line Hong Kong, Hong Kong Permanent contract Risks Responsibilities  RISQ/NFR, as the second line of defense, is in charge of: Access to Business Unit (BU) or Service Unit (SU) and understand their operational risk...

  • Senior Area Sales Executive

    3 months ago

    Hong Kong, Hong Kong SAR China Aramex Full time

    Location-Hong Kong  , , Hong Kong (HK)   Job ID -3839 Accountabilities Visit customers in assigned (geographical) areas Achieve individual (area) set targets and productivity KPI’s Explore and develop potential new business opportunities Maintain good relationship with customers and update market & industry development Prepare...

  • Technical Account Manager, Funds

    2 weeks ago

    Hong Kong, Hong Kong SAR China Bloomberg Full time

    Bloomberg, our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we're responsible for delivering this data, news, and analytics through innovative technology - quickly and accurately. Our Team: With global assets under management in the...

  • Market Area Development Manager

    1 day ago

    Hong Kong, Central and Western District, Hong Kong SAR China DNV Full time

    About the Role:DNV is seeking a highly skilled and experienced Market Area Development Manager to join our team in Hong Kong and Macau. As a key member of our leadership team, you will be responsible for driving business operations to meet customer expectations while continuously improving the way we work.Key Responsibilities:Develop and execute a market...

  • Lead Financial Journalist, Hong Kong

    3 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Dow Jones Full time

    Position OverviewDow Jones is seeking a seasoned financial journalist to become a vital part of our Business, Finance, and Economics team based in Hong Kong.This team is dedicated to covering the most significant financial and business narratives across Asia. Our goal is to deliver ambitious and unique reporting: We are in search of groundbreaking...

  • Airport Services Lead

    1 month ago

    Hong Kong, Hong Kong SAR China Hong Kong Express Airways Limited Full time

    HK Express is Hong Kong’s first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world. Like you, and just like many people across Asia, we love to travel and discover new places across the world’s most diverse and dynamic region; and at HK Express, we’re opening up...

  • Head of Compliance

    3 months ago

    Hong Kong, Hong Kong SAR China Wise Full time

    Company Description Since 2011, Wise has had a clear mission: money without borders. Built by and for people who live global lives, we’re the fairest, easiest way to manage your money across borders. We’re just at the beginning of our story and we’re growing at an incredible pace. We won’t stop until anyone, anywhere can send, spend and...