Technical Account Manager, Funds

2 weeks ago

Hong Kong, Hong Kong SAR China Bloomberg Full time
Bloomberg, our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we're responsible for delivering this data, news, and analytics through innovative technology - quickly and accurately.

Our Team:
With global assets under management in the hundreds of trillions of dollars, one of the primary areas for investment is in the mutual and exchange traded funds space. As a team, we are responsible for acquiring, ingesting, normalising and presenting market data pertaining to funds onto the Bloomberg Terminal and Enterprise products.

The Role:
One of the key factors in this data flow is establishing and maintaining positive relationships with fund managers and other data providers in the funds industry. Our data coverage includes performance data such as pricing and assets, reference data such as strategy and fees, along with regulatory reporting requirements including ESG. Joining the Data department means that you are a part of one of the world's leading sources of data, providing accurate, immediate insights for financial market professionals. You will enhance your product knowledge, work closely with our clients and understand their needs, and build relationships throughout the company, all while helping our clients get access to a market leading fund data platform.
We'll trust you to:

  • Build relationships with a range of fund houses and data providers
  • Use your market knowledge to perform market analysis to identify new areas for data procurement
  • Liaise with other departments, such as Product, Sales, News and Engineering to improve relevant product databases
  • Assist our world-renowned client support help desk with raised client inquiries, and upskill our clients through training and client calls
  • Take ownership and be proactive with key areas of responsibility in handling your account relationships Report on results of ongoing operations and projects, as required
You'll need to have:

  • Minimum 2-5 years of experience working as a data analyst or in the asset management and/or finance industry
  • Experience working in the funds or asset management space or related industries, with a specialization in Hong Kong
  • Knowledge in information technology and statistical analysis or computer programming for example Excel, SQL, and/or Python
  • Proficiency in English and Mandarin
  • Excellent written and verbal communication skills, particularly client management
  • Keen interest in relationship management
  • Effective project management skills and ability to prioritize tasks accordingly
  • Ability to isolate issues and resolve problems logically
  • Ability to adapt within a fast-paced and dynamic environment, and desire to work on multidisciplinary teams
  • Desire to improve and further develop our products.
We'd love to see:

  • Master's degree or certification such as a CFA charter holder or CAIA
  • Mandarin Chinese proficiency to confidently support and handle complex conversations with clients
  • Experience in customer service or client relationship management
  • Experience leading a group of people to achieve a common goal

If this sounds like you:
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Why Bloomberg?
We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:
Hong Kong | www.bloomberg.com/hongkong

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