Network Operations Control/ Freight Management Center Specialist-Senior/Specialist I/II

7 months ago

Hong Kong, Hong Kong SAR China FedEx Full time

Job Highlights
•Plan and coordinate operational requirements
•Strong leadership, analytical and project management
•Bachelor's degree Aviation, Engineering or IT

Work Location: Cyberport

Our Network Operations Control /Freight Management Center (NOCFMC) are at the heart of our Asia Pacific operations. We are looking for an Associate NOC/FMC Specialist to manage APAC package system form and our line haul and provide line haul support to ramps, regional hubs, and other NOCs/FMCs worldwide.

Specifically you will plan and coordinate operational requirements and contingencies related to freight movement and effects of aircraft maintenance, weather, airport operations, air routings, customs, legalities, security, crew and civil disruptions. You are required to ensure package service protection, on-time flight performance and minimize disruptions to operations, increase revenues and enhance the customer experience in order to achieve productivity and service goals without compromising Flight and Ground Safety.

To be considered you should hold a Bachelor's degree preferably in Aviation, Industrial Engineering, Business, Science or IT and have at least one (1) year relevant working experience in airline operations and related revenue management. Alternatively you may have substantial experience of at least (4) four years as a ramp agent. Good understanding of at least one of the areas relating to freight or aviation operations, such as load planning, ULD planning, aviation weather, flight planning, ramp/hub operations, is sought. You must have strong leadership, organization, analytical and planning skills as well as good written and spoken communications. Fluency in English is essential in this role. Knowledge on VBA, Business Intelligence tools or programming would be an advantage.

Overnight shift is required for this position.


FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

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