Customer Service Advisor, Network Operations
7 months ago
FIND YOUR 'BETTER' AT Blue Care
If you believe in better, we’d love to hear from you.
About the Role
Responsible for providing services to customers relating to areas such as sales, sales promotions, billing inquiries, service requests, suggestions and complaintsResponsibilities:Handle hotline services;
Medical vouchers data entry (out-patient claims), basic pre-approval task and billing related issue;
Filing and administration work;
Participate on ad hoc projects;
As assigned by supervisor / Line Manager
Requirements:
Cheerful & willing to work as a team
Hands on PC knowledge with good numeric sense
Friendly and helpful telephone manner with excellent communication skills, self-initiative
Shift duties required including non-offices hours, weekend and public holidays
Experience in customer service is an advantage
Others:
You are required to obtain the relevant license(s) if your job involves regulated activities
-
Regional Customer Service Advisor
4 months ago
Hong Kong, Hong Kong SAR China Bupa Full timeJob Description: Regional Customer Service Advisor The Quayside, Hong Kong A Full Time, Permanent Role You will work 38.75 hours per week, our opening hours are Monday to Friday 8am to 6pm; Saturday, Sunday and Public Holiday 8am to 5pm Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA),...
-
Customer Service Advisor
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China AIA Full timeAbout the RoleAs a Customer Service Advisor at AIA, you will be the first point of contact for our customers, handling their inquiries and complaints regarding our life insurance and group medical operations.Key Responsibilities:Respond to customer calls and emails in a professional and timely manner.Resolve customer complaints and issues in a fair and...
-
Premier Customer Service Advisor
7 months ago
Hong Kong, Hong Kong SAR China YOOX NET-A-PORTER GROUP Full timeOur global Operations team make it possible for us to offer worldwide shipping to more than 180 countries, including same-day delivery to New York, London, Milan and Hong Kong, while providing a seamless shopping experience across mobile, tablet and desktop, with easy returns. We have 9 distributions centres and 11 Customer Care centres who work with in 11...
-
Customer Care Advisor
5 months ago
Hong Kong, Hong Kong SAR China Cathay Pacific Airways Limited Full timeRole Introduction Reports to: Customer Contact Team Lead The Customer Care Advisor should achieve the highest customer service standards when servicing and selling to customers. Build strong relationship with customers and ensure the generation of maximum revenue through direct channels. Interpret customer needs, promote Cathay Pacific (CX) services...
-
Client Services Advisor
7 months ago
Hong Kong, Hong Kong SAR China Christian Dior Couture Full timePosition Based in our Client Services Centre in Hong Kong, the Client Advisor is responsible for providing the best-in-class client service by listening and responding to each client’s specific needs and resolving efficiently and effectively through strong and empathetic communication skills. This position will also be responsible for meeting and...
-
Financial Services Advisor
2 weeks ago
Hong Kong Island, Hong Kong SAR China IO TECH SOLUTIONS LIMITED Full timeAbout IO TECH SOLUTIONS LIMITEDWe are seeking a skilled Financial Services Advisor to join our team and help provide investment advice to our clients.Salary InformationThe estimated annual salary for this position is HKD 400,000 - HKD 600,000, depending on experience.Job DescriptionAs a Financial Services Advisor, you will be responsible for conducting...
-
Insurance Customer Service Advisor
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full timeAbout UsAIA International Limited is dedicated to helping our customers and the community live Healthier, Longer, Better Lives.We are seeking an ambitious individual to join our team as a Customer Service Advisor. In this role, you will be handling customer enquiries and complaints regarding all activities in operation process.Job Responsibilities:Respond to...
-
Customer Financial Services Representative
5 months ago
Hong Kong, Hong Kong SAR China WomenTech Network Full timeDescription & Requirements Bloomberg delivers critical information in a world where information matters. We give influential decision-makers in business, finance and government a competitive edge by connecting them to a dynamic network of news, people and ideas. To do that, we need a constant flow of ideas, energy, innovation, which is where you come in....
-
Customer Service Advisor
4 months ago
Hong Kong, Hong Kong SAR China Bupa Full timeResponsibilities Handle enquiries through email/phone and provide extra-ordinary service to our VIP customers in a professional and timely manner, provide one stop service to satisfy customer needs. Address members’ benefit and claim enquiries effectively and maintain satisfactory quality of customer service Maintain relationship with our customers...
-
Customer Service Specialist for Operations
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full timeAIA International Limited is embarking on an exciting journey to create a healthier, more sustainable future for everyone. At the core of this endeavor is our ambition to help a billion people live Healthier, Longer, Better Lives by 2030.To achieve this goal, we need ambitious individuals who believe in shaping the future and are driven to work with, and...
-
Financial Services Advisor
1 month ago
Hong Kong Island, Hong Kong SAR China IO TECH SOLUTIONS LIMITED Full timeAt IO TECH SOLUTIONS LIMITED, we are seeking a skilled Financial Services Advisor to provide expert investment guidance to our clients. As a key member of our team, you will be responsible for conducting outbound and inbound calls to clients to discuss their financial situations, risk tolerance, and investment goals.We are looking for an experienced...
-
Service, Advisor I
1 month ago
Hong Kong, Hong Kong SAR China AIA International Limited. Full timeAt AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need...
-
Service, Advisor I
2 weeks ago
Hong Kong, Hong Kong SAR China AIA International Limited. Full timeAt AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need...
-
Service, Advisor I
2 weeks ago
Hong Kong, Hong Kong SAR China AIA International Limited. Full timeAt AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need...
-
Network Operations Center Supervisor
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HKT Full timeJob Description:The Network Operations Center Supervisor is a key role in HKT's Global Service Operation Center. This position plays a vital part in ensuring the smooth operation of our services, including IPLC, IEPL, Managed Data Service, IPVPN, GIA, Customized Network Services, Cloud service and Unified communications.Main Responsibilities:Lead a team...
-
Customer Care Advisor
2 months ago
Hong Kong, Hong Kong SAR China Cathay Pacific Airways Limited Full timeRole Introduction Reports to: Customer Contact Team Lead The Customer Care Advisor should achieve the highest customer service standards when servicing and selling to customers. Build strong relationship with customers and ensure the generation of maximum revenue through direct channels. Also to provide one-stop-shop customer service through all Digital -...
-
Customer Service Advisor
7 months ago
Hong Kong, Hong Kong SAR China AIA Full timeFIND YOUR 'BETTER' AT AIA If you believe in better, we’d love to hear from you. About the Role Handles customer enquiries and complaints regarding all activities in individual Life insurance/ Group Medical/ Pension operation process Roles and Responsibilities: Hotline Operation Handles customer enquiries and complaints regarding all...
-
Head of Network Services and Operations
2 months ago
Hong Kong, Hong Kong SAR China Sanderson-iKas Full timeWe are urgently seeking a seasoned Senior Network Manager who will serve as the Head of Network Operations & Services for a distinguished global investment firm. In this pivotal role, you will report to the Head of Infrastructure & Regional IT and oversee a team of more than 10 individuals, including external service provider staff and will manage an...
-
Head of Network Services and Operations
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Sanderson-iKas Full timeJob Description:We are seeking a seasoned Senior Network Manager to serve as the Head of Network Operations & Services for a global investment firm. This is a unique opportunity for a dynamic leader to shape and drive network strategies within a recognized organization.Responsibilities:Lead a cross-functional team to ensure comprehensive delivery of network...
-
Client Services Advisor
6 months ago
Hong Kong, Hong Kong SAR China Louis Vuitton Malletier Full timePosition As a Client Services Advisor of our Client Services Centre, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton Promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. Key Responsibilities: Ensure the daily operations of...