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Concierge / Concierge Assistant

4 weeks ago

Central And Western District, Hong Kong SAR China Shangri-La Group Full time
Career Opportunities: Concierge / Concierge Assistant (171052)

Requisition ID:

171052

- Posted in

Hong Kong SAR

-

Kerry Hotel, Hong Kong

-

Rooms

-

PermanentRenowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across different brands to suit every guest’s needs.As an employer with industry-leading levels of colleague engagement, our people are our priority. Our success is made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.We are looking for a Concierge / Concierge Assistant based at Kerry Hotel Hong KongAs a Concierge / Concierge Assistant, we rely on you to:Create an impressive first and last impression for guests.Provide updated and relevant information regarding local areas, city tours, restaurant reservations, and airline reservations/confirmation to guests.Open doors and assist guests in entering and leaving the property.Assist guests in and out of vehicles, including loading/unloading luggage.Assist guests with luggage, ensuring timely deliveries and collections of guests’ luggage.Ensure proper records are maintained for all guests’ deliveries.Arrange transportation for guests upon request.We are looking for someone who has:Responsibility and an outgoing, courteous personality.Team spirit and a customer-oriented mindset.A good command of English, Cantonese, and Putonghua.A willingness to work on shifts.Fresh graduates are also welcomed.All information provided by applicants will be treated in strict confidence and used only for recruitment purposes.

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