Senior / at your service agent (telephone operator)
4 weeks ago
Senior / At Your Service Agent (Telephone Operator) (5-day work)International Hotel Brand under Marriott Group Career Development and Internal Transfer Opp. Begin. Belong. Become. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Job Responsibilities: Operate telephone switchboard station in order to answer telephone calls Provide information to guests about room features, property amenities, and local areas of interest Answer all guest calls to process their requests (e.g. wake up calls, screening calls), provide assistance (e.g. internet access issues) and address their concerns Log all guest requests or issues into computer accurately, contact appropriate individual or department (e.g. F&B, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction Advise guests of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required Other duties as assigned by Supervisor Requirements: Good spoken, written and reading ability in English, Cantonese and Mandarin Proactive, with strong communication and problem-solving skills Able to work under pressure Degree or diploma holder of Hospitality or related studies Previous hotel related working experience (especially in F&B) is preferable Candidates with more experience will be considered as Senior AYS Agent Apply Now or send your resume (stating your expected salary and earliest reporting date) to the Human Resources Department. Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, Diversity Inc. and Great Places to Work Institute, among others. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.#J-18808-Ljbffr
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Reservations Sales Agent
4 weeks ago
Central And Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental, Hong Kong is looking for a Reservations Sales Agent to join our Reservations team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental Hotel Group is the...
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Reservations sales agent
4 weeks ago
Central And Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental, Hong Kong is looking for a Reservations Sales Agent to join our Reservations team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the...
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Senior Executive, Customer Experience
4 weeks ago
Central And Western District, Hong Kong SAR China Chubb Life Full timeHandle enquiry from clients / agents / channels to resolve their incoming request and share with the team for the experience and knowledge.Represent as a company ambassador to all internal and external clients and channels, responding by telephone and written correspondence regarding policy information, company procedures, rules, and guidelines.Demonstrate...
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Senior Customer Services Manager
3 weeks ago
Central And Western District, Hong Kong SAR China International Executive Service Corps Full timeReporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....
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Central And Western District, Hong Kong SAR China HK Express Full timeSenior Manager, Inflight Services Operations and Transformation Job no: 497739 Work type: Full time Location: Hong Kong SARDepartment: Inflight Services HK Express is Hong Kong's first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world. Like you, we love to travel and...
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Senior associate, ocean operations
4 weeks ago
Central And Western District, Hong Kong SAR China Wayfair Full timeWayfair is a platform focused on the $800 B+ home goods market. We bring together suppliers and customers by leveraging our technology and services to create market-leading experiences for both. Castle Gate Forwarding (CGF) is a rapidly growing freight forwarding start-up within Wayfair, moving containers across the globe to Wayfair's shelves and elsewhere....
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Central And Western District, Hong Kong SAR China Zurich 56 Company Ltd Full timeSenior / Business Hub Officer, Distribution, General Insurance (Sales Operation/ Policy Servicing)Job SummaryThe Business Hub within the Distribution Team of General Insurance aims to deliver excellent services in sales operations, encompassing tasks such as preparing business quotations, managing policy services and operations, including the issuance of...
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Senior Associate, Ocean Operations
2 weeks ago
Central And Western District, Hong Kong SAR China Wayfair Full timeWayfair is a platform focused on the $800B+ home goods market. We bring together suppliers and customers by leveraging our technology and services to create market-leading experiences for both.CastleGate Forwarding (CGF) is a rapidly growing freight forwarding start-up within Wayfair, moving containers across the globe to Wayfair's shelves and elsewhere. Our...
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Executive - client services
2 weeks ago
Central And Western District, Hong Kong SAR China Vista Global Full timeJob Profile Vista is a fast-growing private aviation business, operating the world's largest wholly owned large cabin private jet fleet, embracing the highest levels of service, safety, security, reliability, and value. From scheduling a flight, every detail is covered, from a particular bottle of wine or catering from a preferred restaurant to a particular...
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Executive - Client Services
4 weeks ago
Central And Western District, Hong Kong SAR China Vista Global Full timeJob ProfileVista is a fast-growing private aviation business, operating the world's largest wholly owned large cabin private jet fleet, embracing the highest levels of service, safety, security, reliability, and value.From scheduling a flight, every detail is covered, from a particular bottle of wine or catering from a preferred restaurant to a particular...
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Customer services officer
2 weeks ago
Central And Western District, Hong Kong SAR China Computer And Technologies Holdings Limited Full timeCustomer Services Officer (Ref: CC/GETS/CSO)Posted on 07/10/24 17:32 Full Time Hong Kong SARResponsibilities: Handle telephone & email enquiries and welcome customers' feedback in a professional manner Establish a professional image as Software Guidance / Solution Provider / Adviser Maintain a good customer relationship by providing one-stop customer service...
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Officer, Cargo Services
4 weeks ago
Central And Western District, Hong Kong SAR China Hong Kong Airlines Ltd Full timeUpdate your details, view your application and progress.If you would like to pursue a career with ample training and development opportunities, then look no further than Hong Kong Airlines. We provide professional training and career development opportunities for those who are prepared to grow with an energetic company. Due to rapid expansion, we are looking...
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Assistant manager, customer service
2 weeks ago
Central And Western District, Hong Kong SAR China OCBC Full timeAssistant Manager, Customer Service (Telephone Servicing)1 day ago Be among the first 25 applicants Handle inbound and outbound calls or Chats from Banking and Credit Card customers on a shift basis. Deliver good customer service and understand customer's needs. Identify process improvement areas to enhance customer experience. Support the department to...
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Senior Business Development Manager
2 weeks ago
Central And Western District, Hong Kong SAR China Pudu Robotics Full timeJob SummaryResponsible for empowering, motivating, and guiding our distributors focused on providing superior service to our valued customers. Manage profitable growth across all products and services and optimize all sales channels. In addition, the BDM will expand market presence in assigned verticals by identifying and capitalizing on new opportunities....
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Customer Services Officer
4 weeks ago
Central And Western District, Hong Kong SAR China Computer And Technologies Full timeJob ResponsibilitiesHandle incoming calls from customer hotlineIdentify customer needs and provide quality servicesProvide administrative support in Call CentreMaintain day to day operation and functions of the EV Charging NetworkHandle customers' enquiries and complaintsHandle telephone enquiries and complaintsGood communication and interpersonal skillsWork...
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Director, IT
4 weeks ago
Central And Western District, Hong Kong SAR China Senior Citizen Home Safety Association Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Senior Citizen Home Safety Association.Responsibilities:Advise CEO on how to bring about innovation through appropriate use of Artificial Intelligence and other technologies to enhance business model, work flow and service.Plan, forecast, identify resources for...
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Manager, operations support
4 weeks ago
Central And Western District, Hong Kong SAR China International Executive Service Corps Full timeManager, Operations Support (Account Opening) Post Date 27/01/2025 Division Operations Department/Branch Operations Support Reporting to the Team Head of Operations Support, you will be responsible for monitoring and supervision to service of Customer Due Diligence & Account Opening. Responsibilities: Process the account opening applications compliant with...
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Guest Service Agent
3 weeks ago
Central And Western District, Hong Kong SAR China Mondrian Hong Kong Full timeBe among the first 25 applicants.Culture Focused / Environment & Sustainability / Diversity & Inclusion / Professional Development / Giving Backare core values of Mondrian Hong Kong, a brand new luxury lifestyle hotel in Tsim Sha Tsui.Part of Ennismore in a joint venture with Accor, we are creating the fastest growing Lifestyle Hospitality Company globally,...
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Customer care officer
4 weeks ago
Central And Western District, Hong Kong SAR China Inchcape Greater China Full time4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Inchcape Greater China Talent Acquisition | Employer Branding | Fashion & Apparel | Consumer Products Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the...
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Senior Officer, Personal Lines
4 weeks ago
Central And Western District, Hong Kong SAR China Prudential Hong Kong Limited Full timeSenior Officer, Personal Lines (GI Hotline)Apply locations Hong Kong time type Full time posted on Posted 9 Days Ago job requisition id 24100276Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our...