Executive - client services

2 weeks ago

Central And Western District, Hong Kong SAR China Vista Global Full time

Job Profile Vista is a fast-growing private aviation business, operating the world's largest wholly owned large cabin private jet fleet, embracing the highest levels of service, safety, security, reliability, and value. From scheduling a flight, every detail is covered, from a particular bottle of wine or catering from a preferred restaurant to a particular magazine or a chauffeur service to the airport. Our Client Services team is the first point of contact within the business for all our customers; dealing with all aspects of their travel experience, maintaining an overview of all flights, and liaising with other departments to ensure excellent customer service. We are looking for Executives to join the Client Services team and in return, Vista Jet will provide you with stability, growth, and access to excellent benefits and incentives. Your Responsibilities Providing an exemplary service and ensuring that each flight is tailor-made to the clients' needs, your responsibilities will include: Handle flight bookings, striving for optimal service quality and efficiency, and a delighted client every time. Maintaining an overview of all flights to be prepared, observing any special restrictions or operational restrictions and anticipate any issues or problems that could affect the customer experience; Proactively communicate with clients on operational restrictions (e.g. weather restrictions, slot and permits) and seek and offer suitable alternative options; Maintain timely, factual and accurate communication with clients on all aspects of their flight to ensure that client expectations are always fully aligned with reality; Strategic planning and coordination in cooperation with all departments of the Operational Control Center; In cooperation with the Tactical team, monitoring changes such as CTOT, Slots, diversion and re-route or re-plan as necessary to achieve the best possible outcome for the client; Taking ownership of high-profile clients and flights, ensuring that these flights have the utmost priority and focus; Independent processing of daily flights; Organization of flight-related services and additional tasks as required. As an Executive you will be organizing flights for heads of state, corporate leaders, entrepreneurs, and private individuals. You will provide support directly to your clients by telephone and email. The Client Services team is available 24 hours a day, seven days a week. Our Executives work a shift pattern which includes both day and night shifts. Required Skills, Qualifications, and Experience Experience within a Business Aviation environment is preferred; You have experience in a customer service role and the enthusiasm and determination to provide exceptional service to all customers; Your experience includes skillfully handling difficult and demanding situations, while ensuring that the customers' experience is seamless; You're proactive, service-driven, a keen team player and possess excellent interpersonal skills; Excellent English language skills, including advanced spelling and grammar that will enable you to communicate clearly with your customers; You're able to maintain accuracy, a strong attention to detail and deliver punctually even when working under pressure. Our aim is to provide opportunities for growth, which is why we have revolutionized the way we provide long-term careers. With flexibility of movement through the Vista group, there is great opportunity to steer, develop and further shape your career. No two days will be the same, your career in Client Services will be dynamic, challenging, and rewarding.#J-18808-Ljbffr

  • Client Services Executive

    4 weeks ago

    Central And Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Our client is the leading prestige art handler and fine art's storage provider in Asia and one of the world's leading fine arts specialists.Job DescriptionHandle customer enquiries and provide after-sales support to ensure customer satisfaction.Monitor project status and update control records.Provide suggestions to uplift service level.Job...

  • Client Services Manager, Family Office

    2 weeks ago

    Central And Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full time

    Client Services Manager, Family Office (Ref. No.: 26433)Our client, a Financial Institution, is looking for high-caliber person to fill the position.Job DutiesTo source, on-board and manage relationships with clients such as family offices, UHNWs, corporate investors and other investor typesLiaise and collaborate with Business Development team & Product team...

  • Client services manager, family office

    4 weeks ago

    Central And Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full time

    Client Services Manager, Family Office (Ref. No.: 26433)Our client, a Financial Institution, is looking for high-caliber person to fill the position. Job Duties To source, on-board and manage relationships with clients such as family offices, UHNWs, corporate investors and other investor types Liaise and collaborate with Business Development team & Product...

  • Senior client services executive

    2 weeks ago

    Central And Western District, Hong Kong SAR China Hong Kong Trade Development Council Full time

    (Ref. No.: 3/18 SCSE/M3/EDB/HKTDC)The Hong Kong Trade Development Council (HKTDC), the statutory organisation promoting Hong Kong's external trade, seeks dynamic, high-caliber and experienced professionals to join our Exhibitions and Digital Business Department. Responsibilities: To provide account servicing to assigned individual/group advertisers and...

  • Associate, client services

    2 weeks ago

    Central And Western District, Hong Kong SAR China Third Bridge Group Limited Full time

    Associate, Client Services - Credit and Public Equities3 days ago Be among the first 25 applicants At Third Bridge, we're a primary research business providing professional services to Private and Public Equity Investors, Investment Consultants, Investment Managers, and more. We help those investors understand companies and the issues they face. We build and...

  • Associate, Client Services

    4 weeks ago

    Central And Western District, Hong Kong SAR China Third Bridge Group Limited Full time

    Associate, Client Services - Credit and Public Equities3 days ago Be among the first 25 applicantsAt Third Bridge, we're a primary research business providing professional services to Private and Public Equity Investors, Investment Consultants, Investment Managers, and more.We help those investors understand companies and the issues they face. We build and...

  • Associate, Client Services

    2 weeks ago

    Central And Western District, Hong Kong SAR China Third Bridge Group Limited Full time

    Associate, Client Services - Consulting Clients1 week ago Be among the first 25 applicantsCompany OverviewThird Bridge is a market-leading investment research firm. We provide integrated solutions for the world's top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic...

  • Client servicing officer

    2 weeks ago

    Central And Western District, Hong Kong SAR China The Bank Of East Asia, Limited Full time

    Client Servicing Officer - Private Banking Job ID: 4560 Responsibilities Be a team member of Private Banking Department Provide first-class customer service which meets the standards, requirements, and guidelines prescribed by regulators and the Bank Provide professional and appropriate advice in the best interests of clients and with regard to their unique...

  • Client Servicing Officer

    4 weeks ago

    Central And Western District, Hong Kong SAR China The Bank of East Asia, Limited (BEA) Full time

    Client Servicing Officer - Private BankingJob ID:4560ResponsibilitiesBe a team member of Private Banking DepartmentProvide first-class customer service which meets the standards, requirements, and guidelines prescribed by regulators and the BankProvide professional and appropriate advice in the best interests of clients and with regard to their unique...

  • Underwriting service executive, gc&c

    2 weeks ago

    Central And Western District, Hong Kong SAR China Generali Hong Kong Full time

    Generali Human Resources Asia | Hong Kong The Underwriting Service Executive is responsible for providing administrative support and operational assistance to underwriters and Senior Executives. The role contributes to the smooth functioning of the underwriting process and overall service excellence. Key Responsibilities: Provide high-quality administrative...

  • Client Services Officer

    4 weeks ago

    Central And Western District, Hong Kong SAR China Bank of Communications Co., Ltd. London Branch Full time

    Job ResponsibilitiesResponsible for providing overall administrative support to the corporate banking business.Coordinate with corporate clients and handle inquiries to assist the relationship management team.Handle corporate account opening, remittance, anti-money laundering, and ensure daily operations are in compliance.Minimum RequirementsDegree holder or...

  • Senior Logistics Executive

    4 weeks ago

    Central And Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full time

    Senior Logistics Executive (Ref. No.: 26481)Our client, a well-known Luxury Brand, is looking for a high-caliber person to fill the position.Job DutiesDevelop and implement logistics strategies, policies, and procedures to support the brand's operations and objectivesOversee the end-to-end logistics processManage and negotiate contracts with logistics...

  • Client partner, it solutions

    4 weeks ago

    Central And Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Client Partner, IT Solutions (Macau) - ICClient Description Job Description Establish a trusted and strategic relationship with assigned clients with a key focus on growing the accounts, driving values and client satisfaction. Provide proactive account management, understand client issues and challenges, help client to define their problems. Lead...

  • Customer Care Executive – Luxury Brand

    4 weeks ago

    Central And Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full time

    Customer Care Executive – Luxury Brand (Ref. No.: 26544)Our client, a well known Luxury Brand, is looking for a high-caliber person to fill the position.Job DutiesRespond to customer inquiries, concerns, and complaints promptly and professionally via phone, email, chat, or other communication channels.Provide accurate and detailed information about...

  • Manager, security services

    4 weeks ago

    Central And Western District, Hong Kong SAR China JC Executive Search Full time

    Job Responsibilities Manage and maintain the Company’s security standards to protect life and property for all the events/functions occurring in the Company. Lead the Duty Team to ensure its performance up to the Company Standard and in-line with the set key performance indicators. Develop and implement standard operating procedures relevant to the...

  • Manager, security services

    4 weeks ago

    Central And Western District, Hong Kong SAR China JC Executive Search Full time

    Job Responsibilities Manage and maintain the Company's security standards to protect life and property for all the events/functions occurring in the Company. Lead the Duty Team to ensure its performance up to the Company Standard and in-line with the set key performance indicators. Develop and implement standard operating procedures relevant to the...

  • Manager, Security Services

    2 weeks ago

    Central And Western District, Hong Kong SAR China JC Executive Search Full time

    Job ResponsibilitiesManage and maintain the Company's security standards to protect life and property for all the events/functions occurring in the Company.Lead the Duty Team to ensure its performance up to the Company Standard and in-line with the set key performance indicators.Develop and implement standard operating procedures relevant to the Operations...

  • Various positions in marketing executive

    2 weeks ago

    Central And Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full time

    Various Positions in Marketing Executive / Assistant Marketing Communication Officer (HK$15 K – $20 K) (Ref. No.: 25613)Our client, a Multinational Company, is looking for high-caliber person to fill the position. Job Duties Develop and executive marketing activities Work close with external partners Execute marketing plan and campaigns and brand building...

  • Client Partner, IT Solutions

    2 weeks ago

    Central And Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Client Partner, IT Solutions (Macau) - ICClient DescriptionJob DescriptionEstablish a trusted and strategic relationship with assigned clients with a key focus on growing the accounts, driving values and client satisfaction.Provide proactive account management, understand client issues and challenges, help client to define their problems.Lead...

  • Senior / Retail Operations Executive – Luxury Brand

    2 weeks ago

    Central And Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full time

    Senior / Retail Operations Executive – Luxury Brand (Ref. No.: 26455)Our client, a well-known Luxury Brand, is looking for a high-caliber person to fill the position.Job DutiesSupport the Retail Manager in the implementation and execution of all stores' related activities.Interact with stores and retail partners, trying to establish effective and strong...