Executive - Client Services

4 weeks ago

Central And Western District, Hong Kong SAR China Vista Global Full time
Job Profile

Vista is a fast-growing private aviation business, operating the world's largest wholly owned large cabin private jet fleet, embracing the highest levels of service, safety, security, reliability, and value.From scheduling a flight, every detail is covered, from a particular bottle of wine or catering from a preferred restaurant to a particular magazine or a chauffeur service to the airport.Our Client Services team is the first point of contact within the business for all our customers; dealing with all aspects of their travel experience, maintaining an overview of all flights, and liaising with other departments to ensure excellent customer service.We are looking for Executives to join the Client Services team and in return, VistaJet will provide you with stability, growth, and access to excellent benefits and incentives.Your Responsibilities

Providing an exemplary service and ensuring that each flight is tailor-made to the clients' needs, your responsibilities will include:Handle flight bookings, striving for optimal service quality and efficiency, and a delighted client every time.Maintaining an overview of all flights to be prepared, observing any special restrictions or operational restrictions and anticipate any issues or problems that could affect the customer experience;Proactively communicate with clients on operational restrictions (e.g. weather restrictions, slot and permits) and seek and offer suitable alternative options;Maintain timely, factual and accurate communication with clients on all aspects of their flight to ensure that client expectations are always fully aligned with reality;Strategic planning and coordination in cooperation with all departments of the Operational Control Center;In cooperation with the Tactical team, monitoring changes such as CTOT, Slots, diversion and re-route or re-plan as necessary to achieve the best possible outcome for the client;Taking ownership of high-profile clients and flights, ensuring that these flights have the utmost priority and focus;Independent processing of daily flights;Organization of flight-related services and additional tasks as required.As an Executive you will be organizing flights for heads of state, corporate leaders, entrepreneurs, and private individuals. You will provide support directly to your clients by telephone and email.The Client Services team is available 24 hours a day, seven days a week. Our Executives work a shift pattern which includes both day and night shifts.Required Skills, Qualifications, and Experience

Experience within a Business Aviation environment is preferred;You have experience in a customer service role and the enthusiasm and determination to provide exceptional service to all customers;Your experience includes skillfully handling difficult and demanding situations, while ensuring that the customers' experience is seamless;You're proactive, service-driven, a keen team player and possess excellent interpersonal skills;Excellent English language skills, including advanced spelling and grammar that will enable you to communicate clearly with your customers;You're able to maintain accuracy, a strong attention to detail and deliver punctually even when working under pressure.Our aim is to provide opportunities for growth, which is why we have revolutionized the way we provide long-term careers. With flexibility of movement through the Vista group, there is great opportunity to steer, develop and further shape your career.No two days will be the same, your career in Client Services will be dynamic, challenging, and rewarding.

#J-18808-Ljbffr

  • Executive - Client Services

    4 weeks ago

    Central And Western District, Hong Kong SAR China Vista Global Full time

    Job ProfileVista is a fast-growing private aviation business, operating the world’s largest wholly owned large cabin private jet fleet, embracing the highest levels of service, safety, security, reliability, and value.From scheduling a flight, every detail is covered, from a particular bottle of wine or catering from a preferred restaurant to a particular...

  • Client Services Manager, Family Office

    4 weeks ago

    Central And Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full time

    Client Services Manager, Family Office (Ref. No.: 26433)Our client, a Financial Institution, is looking for high-caliber person to fill the position.Job DutiesTo source, on-board and manage relationships with clients such as family offices, UHNWs, corporate investors and other investor typesLiaise and collaborate with Business Development team & Product team...

  • Client Services Manager, Family Office

    2 weeks ago

    Central And Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full time

    Client Services Manager, Family Office (Ref. No.: 26433)Our client, a Financial Institution, is looking for high-caliber person to fill the position.Job DutiesTo source, on-board and manage relationships with clients such as family offices, UHNWs, corporate investors and other investor typesLiaise and collaborate with Business Development team & Product team...

  • Client services manager, family office

    4 weeks ago

    Central And Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full time

    Client Services Manager, Family Office (Ref. No.: 26433)Our client, a Financial Institution, is looking for high-caliber person to fill the position. Job Duties To source, on-board and manage relationships with clients such as family offices, UHNWs, corporate investors and other investor types Liaise and collaborate with Business Development team & Product...

  • Client services manager, family office

    4 weeks ago

    Central And Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full time

    Client Services Manager, Family Office (Ref. No.: 26433)Our client, a Financial Institution, is looking for high-caliber person to fill the position. Job Duties To source, on-board and manage relationships with clients such as family offices, UHNWs, corporate investors and other investor types Liaise and collaborate with Business Development team & Product...

  • Client Services Executive

    4 weeks ago

    Central And Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Our client is the leading prestige art handler and fine art’s storage provider in Asia and one of the world’s leading fine arts specialists.Job DescriptionHandle customer enquiries and provide after-sales support to ensure customer satisfaction.Monitor project status and update control records.Provide suggestions to uplift service level.Job...

  • Client Services Executive

    4 weeks ago

    Central And Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Our client is the leading prestige art handler and fine art's storage provider in Asia and one of the world's leading fine arts specialists.Job DescriptionHandle customer enquiries and provide after-sales support to ensure customer satisfaction.Monitor project status and update control records.Provide suggestions to uplift service level.Job...

  • Senior client services executive

    2 weeks ago

    Central And Western District, Hong Kong SAR China Hong Kong Trade Development Council Full time

    (Ref. No.: 3/18 SCSE/M3/EDB/HKTDC)The Hong Kong Trade Development Council (HKTDC), the statutory organisation promoting Hong Kong's external trade, seeks dynamic, high-caliber and experienced professionals to join our Exhibitions and Digital Business Department. Responsibilities: To provide account servicing to assigned individual/group advertisers and...

  • Client service associate, private banking

    4 weeks ago

    Central And Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full time

    Our client, a Multinational Private Bank, is looking for a high-caliber person to fill the position. Job Duties Support Relationship Managers in operational duties including taking investment orders, remittance, account documentation, and credit modifications. Provide client relationship building and account maintenance to facilitate the business of...

  • Associate, client services

    2 weeks ago

    Central And Western District, Hong Kong SAR China Third Bridge Group Limited Full time

    Associate, Client Services - Credit and Public Equities3 days ago Be among the first 25 applicants At Third Bridge, we're a primary research business providing professional services to Private and Public Equity Investors, Investment Consultants, Investment Managers, and more. We help those investors understand companies and the issues they face. We build and...

  • Client Service Associate, Private Banking

    4 weeks ago

    Central And Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full time

    Our client, a Multinational Private Bank, is looking for a high-caliber person to fill the position.Job DutiesSupport Relationship Managers in operational duties including taking investment orders, remittance, account documentation, and credit modifications.Provide client relationship building and account maintenance to facilitate the business of...

  • Associate, Client Services

    4 weeks ago

    Central And Western District, Hong Kong SAR China Third Bridge Group Limited Full time

    Associate, Client Services - Credit and Public Equities3 days ago Be among the first 25 applicantsAt Third Bridge, we're a primary research business providing professional services to Private and Public Equity Investors, Investment Consultants, Investment Managers, and more.We help those investors understand companies and the issues they face. We build and...

  • Associate, Client Services

    2 weeks ago

    Central And Western District, Hong Kong SAR China Third Bridge Group Limited Full time

    Associate, Client Services - Consulting Clients1 week ago Be among the first 25 applicantsCompany OverviewThird Bridge is a market-leading investment research firm. We provide integrated solutions for the world's top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic...

  • Client servicing officer

    2 weeks ago

    Central And Western District, Hong Kong SAR China The Bank Of East Asia, Limited Full time

    Client Servicing Officer - Private Banking Job ID: 4560 Responsibilities Be a team member of Private Banking Department Provide first-class customer service which meets the standards, requirements, and guidelines prescribed by regulators and the Bank Provide professional and appropriate advice in the best interests of clients and with regard to their unique...

  • Manager (audit & assurance services, technology clients)

    4 weeks ago

    Central And Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Manager (Audit & Assurance Services, Technology Clients)Client Description Expanding consultancy and audit firm Job Description • Managing a team or assisting the engagement directors in carrying out quality audit and other assurance services to clients across various industries;• Managing all aspects of audit engagements including planning,...

  • Client Servicing Officer

    4 weeks ago

    Central And Western District, Hong Kong SAR China The Bank of East Asia, Limited (BEA) Full time

    Client Servicing Officer - Private BankingJob ID:4560ResponsibilitiesBe a team member of Private Banking DepartmentProvide first-class customer service which meets the standards, requirements, and guidelines prescribed by regulators and the BankProvide professional and appropriate advice in the best interests of clients and with regard to their unique...

  • Senior Client Service Manager

    4 weeks ago

    Central And Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Client DescriptionRegional IT consultancy and service solutions providerJob DescriptionCandidates with less experience will be considered as Client Service Manager.ResponsibilitiesReporting Line: Client Service Lead, EnterpriseTo originate technology services and implementation opportunities for dedicated key account.Support the Client Service Lead to...

  • Senior client service manager

    4 weeks ago

    Central And Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Client Description Regional IT consultancy and service solutions provider Job Description Candidates with less experience will be considered as Client Service Manager. Responsibilities Reporting Line: Client Service Lead, Enterprise To originate technology services and implementation opportunities for dedicated key account. Support the Client Service Lead to...

  • Prime Client Services

    4 weeks ago

    Central And Western District, Hong Kong SAR China Selby Jennings Full time

    Primary Responsibilities:Perform market research and analysis to uncover industry trends, opportunities, and client requirements.Oversee and execute deals such as mergers and acquisitions, capital raising, and strategic advisory services.Foster and build relationships with potential clients, including corporations, institutions, and government bodies.Manage...

  • Manager (Audit & Assurance Services, Technology Clients)

    4 weeks ago

    Central And Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Manager (Audit & Assurance Services, Technology Clients)Client DescriptionExpanding consultancy and audit firmJob Description• Managing a team or assisting the engagement directors in carrying out quality audit and other assurance services to clients across various industries;• Managing all aspects of audit engagements including planning, administration,...