Trainer, Travel Retail Hong Kong

4 weeks ago

Central And Western District, Hong Kong SAR China Charlotte Tilbury Beauty Full time
3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.The RoleWe're looking for an ambitious and energetic Trainer/Training Manager to join our fabulous, newly appointed Global Travel Retail team. The successful candidate will be helping to drive the engagement and training of the Travel Retail Team in our stores & our airports. They will be responsible for the education and artistry development of the store-based Managers and Artists through physical and virtual training, whilst also ensuring the Charlotte Tilbury Learning Management System is accurately managed and is fulfilling potential.You will act as the ultimate brand ambassador bringing Charlotte's artistry, voice, and limitless approach to life with a commercially driven mindset. You'll drive artistry training & development in our stores, upskilling our teams to be their very best selves every day for each of our customers they interact with.You will constantly define and adapt the education & artistry approach based on commercial business needs in an agile manner, whilst always ensuring that the brand ethos and purpose is represented to our customers in the right way. You will be the trail blazer for exceptional service & artistry in stores through shop floor observation and in the moment coaching whilst leading by example with social advocacy both independently and through the team.Role Accountabilities

Taking direction from the Travel Retail Manager, lead the effective and inspirational delivery of all defined training materials acrossCharlotte Tilbury Magic Experience service model and intermediate artistry developmentFull Curriculum facilitation including induction, social and developmental trainingOperational business management & area education strategyAll new launch NPD and Skincare TrainingThe Learning Management SystemMonitor KPIs to measure the impact of training delivered, providing feedback, adapting training based on the feedback from the field team and Travel Retail Manager to ensure the continual improvement of the training provided and learning outcomes.Working in collaboration with the Travel Retail Manager, define a training and development plan for the area to achieve retail expectations, coveringAccelerating high potential/high performance individuals using the development pathway and certification processManaging and addressing under-performancePeakon and engagement feedbackLogin, completion & engagement on the Learning Management SystemOptimizing social advocacy with the storeSuccession planning for the area and across areasDeliver the agreed training plan for the area within the defined timeframes and reflecting the changing needs of the business viaRegular, effective, and focused store visits with clear objectives, agreed KPIs, and rigorous follow-upHigh quality virtual and physical training sessionsFeedback and contribute when necessary to regional retail evolutionary projects, working cross functionally to provide relevant customer insightLeading by example on counter and online during all events, meetings, and trainingsBeing the ultimate brand ambassador & executing artistry excellence viaFluency in Charlotte Tilbury's makeup style, language and expertise in product knowledgeLeads and Inspire as the ultimate brand ambassador through awareness of your image and impact demonstrating the brand values and always looking the partEmbedding Artistry excellence within our travel retail teams by working collaboratively with the sales team to drive industry leading standardsRole model and advocate exceptional hygiene standards with all artists and ensuring you are following the latest guidelines externally and within storeAlways lead from the front by delivering Expert Magic Service in store, going above and beyond in all services and being a key brand beauty expertEstablish and develop a cooperative and mutually respectful relationship with the store retail operations teamReporting Relationships

Reporting to the Travel Retail Manager, HKMO & SEAWork closely with Field Team, Global TR Training Team, HKMO Training TeamRequirements

Key Selection Criteria

Experience working within the beauty industry. Candidates with more experience will be considered for the position of Training Manager, Travel Retail HK & SEAProven experience in coaching to deliver high performanceClear, consistent and motivational communication styleExcellent presentation skills and classroom deliveryStrong commercial awareness and understanding of how to build capability to drive growthAble to identify training needs, learning outcomes and deliver content and coaching to meet theseStrong interpersonal skills and a team-playerPositive approachIndependent and proactive working styleEnjoys working at paceMust be able to travel within APAC, if required, globallySeniority level

AssociateEmployment type

Full-timeJob function

TrainingIndustriesTechnology, Information and InternetReferrals increase your chances of interviewing at Charlotte Tilbury Beauty by 2x

#J-18808-Ljbffr

  • Travel sales consultant

    4 weeks ago

    Central And Western District, Hong Kong SAR China FLYHIGH TRAVEL LIMITED Full time

    Company Description Flyhigh Travel is a new-generation e-commerce travel platform for local experiences with a strong presence in key Southeast Asia markets such as Singapore, Hong Kong, and Macau. The company aims to make travel more accessible, convenient, instantaneous, and affordable. With services including visa assistance and digitalized tours,...

  • Travel Retail Executive

    4 weeks ago

    Central And Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Our client is a renowned Chinese wine and spirit brewing company. To cope with continuous growth, they are now urgently looking for a Travel Retail Executive/Manager to join the team in Hong Kong.Job DescriptionWork closely with management level & sales team to maximize sales by managing daily operations and all service areas.Maximize profitability by...

  • Travel Sales Consultant

    4 weeks ago

    Central And Western District, Hong Kong SAR China FLYHIGH TRAVEL LIMITED Full time

    Company DescriptionFlyhigh Travelis a new-generation e-commerce travel platform for local experiences with a strong presence in key Southeast Asia markets such as Singapore, Hong Kong, and Macau. The company aims to make travel more accessible, convenient, instantaneous, and affordable. With services including visa assistance and digitalized tours,...

  • Senior travel retail manager, asia

    3 weeks ago

    Central And Western District, Hong Kong SAR China Hermès Full time

    The Senior Travel Retail Manager acts as a driving force for the Travel Retail business development and management for direct stores for the region and is responsible for leading Retail and Service Support teams. S/He animates the distribution network with the objective of increasing sales and customer service quality, enhancing store operations while...

  • Senior travel retail manager, asia

    2 weeks ago

    Central And Western District, Hong Kong SAR China Hermès Full time

    The Senior Travel Retail Manager acts as a driving force for the Travel Retail business development and management for direct stores for the region and is responsible for leading Retail and Service Support teams. S/He animates the distribution network with the objective of increasing sales and customer service quality, enhancing store operations while...

  • Travel Retail Manager

    4 weeks ago

    Central And Western District, Hong Kong SAR China WilliamSELECT Full time

    Travel Retail Manager / Commercial Manager (Luxury Jewellery)My client is a renowned International Luxury Jewellery brand. To cope with their expansion in the Asia Pacific, they are looking for a Travel Retail Manager to join their team.Job DescriptionManage the wholesales and travel retail account in AsiaAchieve sales target objectives (sell in/ sell out/...

  • Mental Wellness Trainer

    7 days ago

    Central And Western District, Hong Kong SAR China ThoughtFull Remote Work Freelance Full time

    Mental Wellness Trainer (Contractor/ Freelancer)About ThoughtFull:ThoughtFull is a Temasek-backed digital mental health company that provides seamless end-to-end mental healthcare for all through insurers and employee benefits. Through our app,ThoughtFullChat ("TFC"),individuals are empowered to proactively engage with their mental wellbeing to better...

  • Area Manager

    4 weeks ago

    Central And Western District, Hong Kong SAR China Longchamp Full time

    Area Manager (Wholesale & Travel Retail)Get AI-powered advice on this job and more exclusive features.Direct message the job poster from LongchampResponsibilities:Develop seasonal and yearly sales plans, ensuring alignment with buying budgets.Regularly monitor retail sales and KPIs, establishing actionable plans in collaboration with business partners.Lead...

  • Area manager

    4 weeks ago

    Central And Western District, Hong Kong SAR China Longchamp Full time

    Area Manager (Wholesale & Travel Retail)Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Longchamp Responsibilities: Develop seasonal and yearly sales plans, ensuring alignment with buying budgets. Regularly monitor retail sales and KPIs, establishing actionable plans in collaboration with business partners....

  • Assistant retail training manager

    4 weeks ago

    Central And Western District, Hong Kong SAR China Lane Crawford Full time

    Lane Crawford is an internationally renowned luxury department store with over 170 years of success, delivering an exceptional and eclectic product curation with dynamic Asian spirit and values. We are seeking a passionate Senior Retail Trainer/ Assistant Retail Training Manager to carry out our Learning and Development initiatives across our retail...

  • Travel retail executive, senior executive/supervisor level

    3 weeks ago

    Central And Western District, Hong Kong SAR China WilliamSELECT Full time

    Travel Retail Executive, Senior Executive/Supervisor level - Beauty (40 K)My client is an International Luxury Beauty Group. They are looking for a high caliber to join their team. Job Description: Support travel retail account management in the region Prepare and review sales analysis, sales budgets, sales plans, monthly reports. Build product assortment...

  • Travel Retail Executive, Senior Executive/Supervisor level

    4 weeks ago

    Central And Western District, Hong Kong SAR China WilliamSELECT Full time

    Travel Retail Executive, Senior Executive/Supervisor level - Beauty (40K)My client is an International Luxury Beauty Group. They are looking for a high caliber to join their team.Job Description:Support travel retail account management in the regionPrepare and review sales analysis, sales budgets, sales plans, monthly reports.Build product assortment and...

  • Hong kong community manager

    4 weeks ago

    Central And Western District, Hong Kong SAR China OSL Full time

    Hong Kong Community Manager (Retail Growth)Description About the Role: OSL is a leading global digital asset service provider offering secure, transparent solutions for the growing cryptocurrency market. Our goal is to deliver exceptional value and user experience as we continue to lead the way in the digital asset space. We are seeking a dynamic Community...

  • Hong Kong Community Manager

    4 weeks ago

    Central And Western District, Hong Kong SAR China OSL Full time

    Hong Kong Community Manager (Retail Growth)DescriptionAbout the Role:OSL is a leading global digital asset service provider offering secure, transparent solutions for the growing cryptocurrency market. Our goal is to deliver exceptional value and user experience as we continue to lead the way in the digital asset space. We are seeking adynamic Community...

  • Claims Officer, Travel

    7 days ago

    Central And Western District, Hong Kong SAR China Generali Hong Kong Full time

    Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Responsibilities:Responsible for managing claims including coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limitsDemonstrate a basic standard of technical claims competence for handling all Travel and...

  • Business development manager-hong kong

    7 days ago

    Central And Western District, Hong Kong SAR China OceanBase Full time

    1 day ago Be among the first 25 applicants Direct message the job poster from Ocean Base WE ARE HIRING in China, SEA (Singapore, Malaysia, Indonesia, Thailand…) and the USAAbout Ocean Base Ocean Base (https://en.oceanbase.com/) has been supporting Alibaba's Double Eleven Shopping Festival for over 10 years. It is designed to deliver unparalleled high...

  • Travel Product

    2 weeks ago

    Central And Western District, Hong Kong SAR China HyperAir Full time

    Job HighlightsTravel Product Management & Digital marketing for a fast-growing online travel search engineGrow business through Content, SEO, SEM and Social platformsExperience preferably in travel or e-commerce fieldsWhy join HyperAir?We are looking for a competent candidate to embark on a thrilling journey with HyperAir, a trailblazing and rapidly...

  • Hong Kong Community Manager

    2 weeks ago

    Central And Western District, Hong Kong SAR China OSL Full time

    Hong Kong Community Manager (Retail Growth)DescriptionAbout the Role:OSL is a leading global digital asset service provider offering secure, transparent solutions for the growing cryptocurrency market. Our goal is to deliver exceptional value and user experience as we continue to lead the way in the digital asset space. We are seeking adynamic Community...

  • Senior Conservator, Hong Kong Palace Museum

    3 weeks ago

    Central And Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

    Senior Conservator, Hong Kong Palace MuseumApply locations Hong Kong time type Full time posted on Posted 30+ Days Ago job requisition id R3553The Hong Kong Palace Museum (HKPM) is a dedicated museum that showcases the exquisite artefacts from Palace Museum's collections and collaborates with other museums in research, exhibitions, education and public...

  • Senior Conservator, Hong Kong Palace Museum

    3 weeks ago

    Central And Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

    Senior Conservator, Hong Kong Palace MuseumApply locations Hong Kong time type Full time posted on Posted 30+ Days Ago job requisition id R3553The Hong Kong Palace Museum (HKPM) is a dedicated museum that showcases the exquisite artefacts from Palace Museum’s collections and collaborates with other museums in research, exhibitions, education and public...