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Customer Service

4 weeks ago

Central And Western District, Hong Kong SAR China Hong Kong EV Power Limited Full time
Responsibilities:Creating and maintaining a comprehensive database that includes consumer information.Conduct processing review and document verification.Collaborate with other teams and provide support to clients' enquiries.Handle daily enquiries and complaints effectively and provide support to customers to solve or satisfy their issues or needs.Handle internal enquiries and collaborate with internal departments, consolidating feedback for system enhancement.Manage transportation and maintenance task arrangements.Perform other ad-hoc duties as assigned.Requirements:Associate degree holder or equivalent in Business Administration, Business Management or a related field.Good command of spoken and written English and Chinese.Team player with great communication and interpersonal skills.Detail-minded, self-motivated, and able to work independently.Ability to prioritize work orders and meet deadlines.

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