L2 IT Onsite Support Engineer
2 weeks ago
Amaris Consulting
is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:
Brief Call : Our process typically begins with a brief virtual/phone conversation to get to know you The objective? Learn about you, understand your motivations, and make sure we have the right job for you
Interviews
(the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities
Case study : Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.We look forward to meeting you Job description
Responsibilities:
Provides second-line investigation and diagnosis.Resolves and closes incidents/service requests as per help desk procedures & allocated timelines.Escalates unresolved incidents/service requests within agreed timescales.Liaises with clients, other IT support groups and 3rd party providers when necessary.Performs staging of PCs, IMAC (Install, Move, Add and Change).Conducts hardware and software maintenance and support.Troubleshoots and resolves PC incidents and/or VIP requests.Assists local Server Team when server maintenance is required.Special events coverage/Conference support.Local network support and/or assists centralized Network team.Requirements:
Proven work experience as an IT Support Engineer or similar role.Proficiency in repairing and troubleshooting PC-related hardware, software, and network issues.Ability to build software images for laptops and desktops.Strong communication skills to handle calls from colleagues and customers, providing technical assistance over the phone or email.Experience in performing remote troubleshooting through diagnostic techniques and pertinent questions.Familiarity with documenting the implementation of Helpdesk requests/issues through the company's ticketing system.Technical coaching and mentoring skills to support other help-desk employees.Knowledge of desktop configuration management and maintaining accurate inventory for all IT equipment.Fluent Cantonese and English.Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
#J-18808-Ljbffr
-
L2 it onsite support
2 weeks ago
Central And Western District, Hong Kong SAR China Amaris Consulting Full time1 day ago Be among the first 25 applicants Direct message the job poster from Amaris Consulting Senior Talent Acquisition Manager | Aligning People Strategy with Business Goals for Sustained Growth Responsibilities: Provides second-line investigation and diagnosis. Resolves and closes incidents/service requests as per help desk procedures & allocated...
-
It deskside support engineer
4 weeks ago
Central And Western District, Hong Kong SAR China KYOCERA Document Solutions Hong Kong Limited Full timeJob Title: IT Deskside Support Engineer Job Descriptions: The IT Deskside Support Engineer is responsible for installing, configuring, maintaining, and troubleshooting computers and related equipment within the company. The candidate needs to provide efficient technical support to employees and ensure the smooth operation of the desktop environment. Key...
-
Support engineer
2 weeks ago
Central And Western District, Hong Kong SAR China Mass Transit Railway Full timeJob Description - Support Engineer / Supervisor I / Technical Officer-Infrastructure Maintenance Team (Civil) (Ref: 2500003 N)Responsibilities Plan, organise and supervise the day-to-day maintenance works / capital, revenue and maintenance projects carried out by direct staff, contractor staff and term labours to ensure railway civil assets and the...
-
Central And Western District, Hong Kong SAR China BAH Partners Full timeDirect message the job poster from BAH PartnersSenior Consultant at BAH Partners|Finance & TechnologyOur client is a Global asset management firm with multi-strategy hedge fund who are looking for an Application / Production Support Engineer to take charge of L1 - L2 Trading Application Support, spanning from server-side infrastructure for execution, and...
-
Support Engineer
2 weeks ago
Central And Western District, Hong Kong SAR China Mass Transit Railway Full timeJob Description - Support Engineer / Technical Officer / Supervisor I (Asset Replacement Management – Power Distribution) (Ref: 25000038)ResponsibilitiesSupervise a team of technical staff or contractor to carry out high voltage and low voltage asset replacement works, testing and commissioning.Take daily site inspection records of project progress, work...
-
Software Automation QA Engineer
4 weeks ago
Central And Western District, Hong Kong SAR China Tek Systems Full timeWork onsite an American Technology Giant and support key productsPaid relocation to Hong Kong & Visa SponsorshipHigh Tech environment focused on Automation and AIAbout the Position:We are seeking aGlobal Quality Assurance Engineerto join a prestigious multinational corporation (MNC) recognized as one of the largest American tech giants. This is an incredible...
-
Data center engineer
4 days ago
Central And Western District, Hong Kong SAR China Computacenter Full timeComputacenter Hong Kong is looking for a qualified DCS engineer to join our dynamic team of IT professionals in a leading financial institution with an international network of offices in all major financial centres of the world. The preferred candidates should have worked in a large enterprise managed services environment preferably in the financial...
-
Central And Western District, Hong Kong SAR China OKX Full timeBlockchain Development Engineer (GO/Solidity/Rust)Hong Kong, Hong Kong SARWho We AreAt OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (d Apps)....
-
Central And Western District, Hong Kong SAR China OKX Full timeBlockchain Development Engineer (GO/Solidity/Rust)Hong Kong, Hong Kong SARWho We AreAt OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps)....
-
Technical Support Engineer
2 weeks ago
Central And Western District, Hong Kong SAR China Hiredly X Full timeThis job is a Technical Support Engineer in Hong Kong. You might like this job because you troubleshoot software and hardware issues, work on network operations, and collaborate with internal teams to solve technical problems efficiently.ResponsibilitiesMaintain, diagnose and troubleshoot software and hardware problems.Perform daily operations of network and...
-
IT Support Specialist
2 weeks ago
Central And Western District, Hong Kong SAR China Humansa Full timeAtHumansa , we are revolutionizing the health and wellness landscape in Asia, delivering cutting-edge holistic solutions that enhance health and longevity. Our mission is to empower individuals to take control of their health, supported by best-in-class medical expertise and innovative technology.As we continue to expand, we are looking for passionate and...
-
It helpdesk officer
3 weeks ago
Central And Western District, Hong Kong SAR China Pinpoint Asia Full timeIT Helpdesk Officer - Top-Tier Insurance Firm Our client, a globalized insurance firm, is seeking an experienced IT Helpdesk Officer to join the team. You will play a crucial part in providing L1 & L2 support to users across different countries, ensuring a high quality of support services to internal end users. Responsibilities Provide remote and on-site...
-
Critical Facilities Engineer, Hong Kong
2 weeks ago
Central And Western District, Hong Kong SAR China Vantage Data Centers Full timeCritical Facilities Engineer, Hong KongCritical Facilities Engineer, Hong KongApply locations Hong Kong, Hong Kong SAR time type Full time posted on Posted 30+ Days Ago job requisition id R16312About Vantage Data CentersVantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out...
-
IT Support
2 weeks ago
Central And Western District, Hong Kong SAR China Cartrack Full timeAbout the job IT Support (Application & CS)Company SummaryWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for an Application Support Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our...
-
Associate Technical Support Engineer
4 weeks ago
Central And Western District, Hong Kong SAR China SAS Full timeAssociate Technical Support Engineer - Emerging Career Rotational ProgramNice to meet youWe're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're...
-
Central And Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeFor US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: jobs@cathaypacific.com Senior Maintenance and Engineering Transformation Engineer (Fixed Term Contract)Location: Hong Kong Special Administrative Region of China...
-
Central And Western District, Hong Kong SAR China Globibo Full timeAbout Globibo Globibo is a comprehensive Conference Technology Company as well as an International Language Service & Training Provider. We are the largest Integrated Event Technology Provider in South East Asia and benchmark for quality interpretation and translation based on international standards. As the partner of all major Embassies, Organizations and...
-
Technical Support Engineer
4 days ago
Central And Western District, Hong Kong SAR China Classy Wheeler Limited Full timeRequired Skills and Qualifications:Holding a Higher Diploma in Information Technology or related fields is essential for this role.A minimum of 1 year of relevant experience in computer operations and support is required, preferably with experience in AIX, LINUX, and Windows system platforms.Familiarity with IBM Mainframe (Z/OS, JCL, CLIST, TSO) is an...
-
Central And Western District, Hong Kong SAR China Mass Transit Railway Full timeJob Description - Support Engineer/Railway Protection Inspector/Technical Officer-Infrastructure Maintenance Team (Railway Protection) (Ref: 2500003T)ResponsibilitiesConduct regular inspection at the construction sites within the railway protection areas to ensure that railway structures and installation are adequately protected.Assist engineer to review...
-
Systems engineer
2 weeks ago
Central And Western District, Hong Kong SAR China Storagepipe, A THRIVE Company Full time2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About Us Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next...
