IT Support Specialist

1 week ago

Central And Western District, Hong Kong SAR China Humansa Full time
At

Humansa , we are revolutionizing the health and wellness landscape in Asia, delivering cutting-edge holistic solutions that enhance health and longevity. Our mission is to empower individuals to take control of their health, supported by best-in-class medical expertise and innovative technology.As we continue to expand, we are looking for passionate and forward-thinking individuals to join our journey. If you're eager to be part of a dynamic and fast-growing brand that is setting new standards in wellness and longevity, this is your opportunityAbout the role

We are seeking an IT Support Specialist with strong expertise in system and helpdesk support to play a crucial role in ensuring seamless IT operations across our multiple sites. In this role, you will be at the forefront of supporting Humansa's mission by maintaining and enhancing our IT infrastructure, enabling our practitioners and business teams to deliver world-class health solutions. If you thrive in a fast-paced, innovative, and purpose-driven environment, this role is for youWhat you will be doing

Provide

hands-on onsite user support , including installation, configuration, and troubleshooting of PC hardware and software.Manage

network infrastructure , ensuring smooth connectivity and security across locations.Support

business applications , overseeing email and internal systems to maximize efficiency.Monitor and resolve IT issues by tracking and managing

incident tickets

in line with SLAs.Collaborate with internal teams and vendors to

drive IT solutions and improvements .Play a vital role in

ad-hoc IT projects , contributing to Humansa's tech innovation.What We're Looking For

Higher Diploma or equivalent in

Computer Science / IT .4+ years of experience

in system/helpdesk support.Proactive, hands-on problem solver

with a passion for IT and user support.Strong interpersonal and communication skills to work with stakeholders across teams.Self-motivated and adaptable , able to thrive in a dynamic, fast-evolving organization.Experience in

medical device support

is a plus (but not required).Why Join Humansa?

Be part of a mission-driven company redefining health & wellness in Asia.Work in an innovative, fast-growing environment with a purpose-driven team.Expand your skills while contributing to a brand that's making a real impact.Career growth opportunities in a company that values technology and excellence.If you're excited to leverage your IT expertise in a company that's transforming healthcare, we want to hear from you Apply now and be part of the future of wellness with Humansa.Seniority level

Mid-Senior levelEmployment type

Full-timeJob function

Information TechnologyIndustries

Hospitals and Health Care

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