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IT Support Engineer

4 weeks ago

Central And Western District, Hong Kong SAR China Classy Wheeler Limited Full time
HK-listed photography and imaging solutions providerJob Description• Provide technical support and troubleshooting on network, system, hardware, software and application systems;• Provide helpdesk support and solutions to users;• Perform IT equipment administration;• Perform user account management and system administration;• Support infrastructure-related projects;• Monitor and report on the progress of all support calls as well as maintain inventory update;• Work with internal and external parties to resolve technical issues;• Respond for ad-hoc projects assigned by supervisor.Job Requirements• Diploma holder in Computer Science, Information Technology or related disciplines;• 2 years of working experience in system / network / computer support on Windows and Windows Servers;• Proficiency in MS Server and VM Virtualization Platforms;• Experienced in Firewalls / IPS / IDS / Proxy / Monitoring tools;• Experience in Storage System (NAS, SAN), Web Server (IIS, Nginx), Database (MS SQL) will be an advantage;• Prefer open minded and responsible person, able to work independently;• Good communication and well-organized;• Proficient in MS Word, Excel and Chinese word processing;• Good command of spoken and written English & Chinese;

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