Helpdesk Support Engineer

Our client is a large Investment Bank is looking to hire  IT Helpdesk.Responsibilities  Work in Large scale environment with 5 days’ work. Provide day to day monitoring, support, and administration to in-house users. Provide technical support service to all departments. Assist users for software or hardware troubleshooting and problems solving. Incident...

As an Engineer in the IT Managed Services, you are responsible for maintaining and improving the technology environment at client sites, keeping the client informed of the state of their environments and for keeping your Team Manager accurately updated as to your status.  Responsibilities: Provide 1st and 2nd level support to users in a friendly and helpful...

•At least 1years of helpdesk experience in supporting web-based application systems during past 10 years•At least 1member having not less than 1 year working experience supporting school technical environment Experience Required 1 - 2 Years Industry Type IT Employment Type Permanent Location Hong Kong

Job Description: •Maintain top-tier customer service for timely issue resolution.•Monitor ticket queue, ensuring accurate logging and prioritization.•Identify and escalate priority issues promptly.•Supervise team to meet SLRs.•Resolve daily operational issues and escalate as needed.•Serve as primary contact for new scope requirements and...

about the company.My client is a well-known business in public sector and they are looking for an IT Manager who specializes in IT infrastructure, helpdesk and service delivery with team-leading and project management experience. about the job.Manage the Helpdesk team of 6, ensuring that all IT support requests are handled in a timely and efficient...

Our client is a large Investment Bank is looking to hire Senior IT Helpdesk.Responsibilities  Work in Large scale environment with 5 days’ work. Provide day to day monitoring, support, and administration to in-house users. Provide technical support service to all departments. Assist users for software or hardware troubleshooting and problems solving....

about the company.My client is a listed company located in Hong Kong that is looking for an IT Manager who specializes in IT helpdesk and service delivery with team-leading and project management experience. about the job.Manage the Helpdesk team of 6, ensuring that all IT support requests are handled in a timely and efficient mannerProvide technical...

The OfferWork alongside & learn from best in class talentOpportunity to make a positive impactGreat work environmentThe JobYour responsibilities will include:Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.Excellent communication...

KEY RESPONSIBILITIES:Monitoring/operating in-house platformHandling client support PC supportREQUIREMENTS:English proficiencyRelated PC related skills

KEY RESPONSIBILITIES:Provide helpdesk first tier support to clients (in English and Chinese)Monitoring of critical systems and ensuring high availabilityTroubleshooting issuesTesting and quality assuranceREQUIREMENTS:Linux knowledge would be an assetIndependent, proactive, multi-tasking and hard-workingGood people skills, communications and organisational...

Job description Responsibilities: Provides second-line investigation and diagnosis. Resolves and closes incidents/service requests as per help desk procedures & allocated timelines. Escalates unresolved incidents/service requests within agreed timescales. Ensures tickets are updated at all times until issues are...

Our client a leading technology services company is looking hire Server Engineer.As a member of team, the Technology Analyst works closely with service delivery team to provide level II and level III support to the support operations and at times also required to work on client’s infrastructure set up / upgrade project.Responsibilities Work in IT Managed...

Deskside Support EngineerAtos Information Technology HK Limited Job DescriptionPRINCIPAL DUTIES AND RESPONSIBILITESProvide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet) Physically set up computers and software system installation Perform basic hardware moves and changes Record and manage...

Job Summary The position is responsible for performing daily level 1 IT support tasks, assisting end users with their technical problems and maintaining the health of the IT infrastructure. Responsibilities Provide expert helpdesk support, troubleshoot and resolve technical issues for colleagues and internal parties promptly and efficiently ...

Join my client, a global telecommunications provider, as part of the Network Support team. You'll utilize your expertise to provide exceptional technical assistance, ensuring seamless operations and empowering our clients around the clock.As a Network Support Engineer, you'll be primarily responsible for identifying and resolving system and network faults...

Who We Are: At Galaxy we are building products and services to help the world invest in economic progress. We believe crypto and blockchain innovations will permeate and improve all aspects of our global economy. Our vision is a society where value and ownership flow as freely as information. Galaxy is a digital asset and blockchain leader helping...

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable...

Job DescriptionProvide technical support to end-users and clients via phone, email or in person Diagnose and troubleshoot software and hardware issuesUpdate equipment inventory management system and rack information.Train end-users on how to use software applicationsMaintain and update system documentationEscalate unresolved issues to the appropriate support...

Job DescriptionProvide technical support to end-users and clients via phone, email or in person Diagnose and troubleshoot software and hardware issuesUpdate equipment inventory management system and rack information.Train end-users on how to use software applicationsMaintain and update system documentationEscalate unresolved issues to the appropriate support...

about the company.Randstad is actively working with various Financial Services Companies in Hong Kong. Currently, they are looking for several IT Support (Help-desk) talents to prove day-to-day IT Support in Asia region.about the job.Manage endpoint devices and IT infrastructure in Asia.Monitor and route tickets.Provide IT support for software, hardware, and...