support

SW8044 |07 Sep 2020 Helpdesk Support / IT Support Provide BAU IT support to end user on software /hardware such as internal system, printers, VPN, fax, mobile devices, etc. Responsible for software and hardware installation (Office application, etc.) System/ Network / Internet monitor and maintenance Maintain and support the user for some internal systems...

Duties Reporting to the IT Manager, the job holder has to provide excellent IT support to internal users to ensure smooth and efficient business operation. Daily duties will include the following: Provide technical assistance including online support for internal users Provide technical service support according to the business needs Provide support and...

Our client is an IT service provider. Responsibilities: Provide PC and Mac hardware maintenance. Provide server and network troubleshooting service. Provide server administration, configuration, monitoring, tuning, backup and recovery services. Requirements: Diploma or above in Computer Science or any related discipline. 1-2 years relevant working...

Job Title: eCommerce IT Support Specialist Location: CWB Job Summary: The eCommerce IT Support Specialist will play a crucial role in ensuring the smooth operation of our online retail platforms. This position involves providing technical support, troubleshooting issues, and collaborating with cross-functional teams to enhance the overall customer...

Our clients, providing a full range of services in consumer, SME and corporate banking solutions. Responsibilities: Provides essential first-line technical support to employees, ensuring smooth operation of hardware, software, and connectivity Troubleshooting issues, managing devices, and supporting business applications to maintain optimal productivity...

Technical Support Officer / IT Support #RWL Description Technical Support Officer Location: Wan Chai (Near MTR Station)Salary: HK$22,000 - 26,000 Basic + HK$2,000 Allowance (After Probation) + BonusWorking Hours: Monday to Friday, 9:00am – 6:00pm Job Responsibilities Provide deskside and remote IT support to internal users Troubleshoot hardware, software,...

Our clients, providing a full range of services in consumer, SME and corporate banking solutions.Responsibilities:Provides essential first-line technical support to employees, ensuring smooth operation of hardware, software, and connectivityTroubleshooting issues, managing devices, and supporting business applications to maintain optimal productivity across...

Implementation, commissioning and training of Aptsys’ products for customers. Setup of network and Wi-Fi infrastructure as required. Handle level 1 customer support tactfully of inbound call, email enquiries and on-site. Analyze and clarify customer technical inquiries. Troubleshoot and resolve issues. Where necessary, ensure that customer feedback, patch...

We are looking for a IT Support to join our client’s fast-growing team. Responsibilities Provide IT technical support and handle hotline enquiries to all end users. Perform the daily IT operations, including but not limited to installing all the necessary hardware, systems and applications software, fixes and patches. Help to manage all the IT equipment...

About the Role Our client is seeking a proactive, detail-oriented, and technically soundIT Support Engineer to join the team. In this role, you will be the backbone of the daily office IT operations—ensuring the end-users are fully supported, the hardware and software systems run smoothly, and the asset lifecycle is efficiently managed. Beyond routine...

Company DescriptionCompany: Veolia Hong Kong Holding LimitedVeolia Hong Kong Holding Limited, part of the Veolia Group, leads in ecological transformation with innovative water, waste, and energy solutions. In 2025, Veolia served millions globally, driving sustainability with  €44.39 billion in consolidated sales.Location: FanlingJob DescriptionNetwork...

IT Skills and Experience Desired Experience:Computer OS/Peripherals troubleshootingHandling Different PC Operating Systems ( Windows 7/8 and 10)Performing Hardware Software Installation ( understanding of deployment tools like SCCM)Basic knowledge of SOE and group policiesPrinter supportGood knowledge of MS Office tools installation &...

Our client is a leading Distributor of electronic components, In order to cope with the fast pace of development, they invite bright and energetic candidate for the following vacancy: Responsibilities:   Provide quality helpdesk support to in-house users and subsidiaries member Standard Procedure and Deskside documentation updating To test and evaluate...

Responding to Service Requests, Incidents, and Trends Ensure that events and service requests are handled successfully and within the SLA (Service Level Agreement) by taking responsibility for them.Actively detect recurring problems or service hazards and assist in preventing them to enhance our internal procedures, operations, and customer...

Shangri-La Group Shangri-La Group Shangri-La Group is a global leader in luxury hospitality with unique Asian heritage. Headquartered in Hong Kong, we have over 100 hotels and resorts under four brands nested in key cities and beautiful beachfront locations globally. We are expanding rapidly with a strong development pipeline throughout Asia, the Middle...

Customer Excellence - Support specialist (Tsuen Wan, Hong Kong)   Role: Support specialist Location: Tsuen Wan, Hong Kong Department: Customer Excellence Reports to: Head of Support, APAC     ABOUT THE ROLE   The Support specialist is a crucial role in the customer excellence department. The customer excellence team focuses on providing the best customer...

Responding to Service Requests, Incidents, and Trends Ensure that events and service requests are handled successfully and within the SLA (Service Level Agreement) by taking responsibility for them.Actively detect recurring problems or service hazards and assist in preventing them to enhance our internal procedures, operations, and customer...

Job Summary A global investment firm is seeking a hands-on Support / Engineering Analyst to provide Level 1 to Level 3 technical support for internal users, including investment professionals and executive assistants. The role involves a combination of on-site and remote support across international locations, ensuring seamless IT operations and...

Our client is an International Information Technology Company. Support Consultant Responsibilities: Level 2 support for the ERP JDEdwards issues. Focus on Financial and Distribution modules. Liaise with customer IT team. Ensure to meet the target SLA. Update ticketing system. Requirements: Diploma holder. 2 - 3 years of ERP JDEdwards experience. Speak...

BAIN CAPITAL OVERVIEWBain Capital is a global private equity firm that manages several pools of capital including private equity, public equity, high-yield assets, and mezzanine capital with approximately $155 billion in total assets under management.  Since its inception in 1984, the firm has made private equity investments in over 175 companies, in a...