it support

Our clients, providing a full range of services in consumer, SME and corporate banking solutions.Responsibilities:Provides essential first-line technical support to employees, ensuring smooth operation of hardware, software, and connectivityTroubleshooting issues, managing devices, and supporting business applications to maintain optimal productivity across...

Our client is an IT service provider. Responsibilities: Provide PC and Mac hardware maintenance. Provide server and network troubleshooting service. Provide server administration, configuration, monitoring, tuning, backup and recovery services. Requirements: Diploma or above in Computer Science or any related discipline. 1-2 years relevant working...

Job Title: eCommerce IT Support Specialist Location: CWB Job Summary: The eCommerce IT Support Specialist will play a crucial role in ensuring the smooth operation of our online retail platforms. This position involves providing technical support, troubleshooting issues, and collaborating with cross-functional teams to enhance the overall customer...

About the role E.C. Fix Technology Limited is seeking an IT Support professional to join our team on a full-time basis in the Central and Western District. In this role, you will provide essential technical support and hardware maintenance to ensure our systems operate smoothly and efficiently. You will be at the forefront of our IT operations, delivering...

Follow the technical procedure by the client guidelineSupport OS and program customization and troubleshootingBackup and restore existing OS and application configuration setting if requiredAssist software evaluation and testingJob Requirements:3 years’ experience on IT supportKnowledge on support Microsoft ProductLanguage requirement: Cantonese (basic...

Implementation, commissioning and training of Aptsys’ products for customers. Setup of network and Wi-Fi infrastructure as required.Handle level 1 customer support tactfully of inbound call, email enquiries and on-site.Analyze and clarify customer technical inquiries. Troubleshoot and resolve issues.Where necessary, ensure that customer feedback, patch...

French-based international buying office Job Description Ability to perform problem analysis and recommend solutions not necessarily covered by standard operating procedures. Provides Tier 1 support for desktops, laptops, Windows servers, printers, LAN/WAN networking. Monitors, installs, troubleshoot, and upgrades desktop and laptop based...

IT Support / Helpdesk Officer - IT Support Services We are seeking a customer-focused and proactive IT Support / Helpdesk Officer to provide first-line technical support to internal users. The successful candidate will be responsible for resolving user issues, maintaining IT equipment and supporting business applications. The ideal candidate should possess...

Role: Support specialist Reports to: Head of Support, APAC ABOUT THE ROLE The Support specialist is a crucial role in the customer excellence department. The customer excellence team focuses on providing the best customer interactions throughout the disguise journey. You will be assisting users working on shows using our hardware and software. Our...

We are looking for a motivated, detail-oriented IT Support Specialist to join our growing IT and Cybersecurity team. In this role, you will build hands-on skills in user support, systems administration, cybersecurity, and IT governance while working under the guidance of the Head of IT. You will support a diverse portfolio of international clients and...

Company: Veolia Hong Kong Holding Limited Veolia Hong Kong Holding Limited, part of the Veolia Group, leads in ecological transformation with innovative water, waste, and energy solutions. In 2025, Veolia served millions globally, driving sustainability with €44.39 billion in consolidated sales. Company Description Veolia Hong Kong Holding Limited, part of...

Your role Provide sales support to sales and customer Be responsible for aftermarket order process, enquiries and system maintenance. To work closely with sales & customer to ensure order fulfillment included order status monitoring, create order, close order & order invoice. Stock management in system. Co-ordination with FSE, credit team and...

Responding to Service Requests, Incidents, and Trends Ensure that events and service requests are handled successfully and within the SLA (Service Level Agreement) by taking responsibility for them. Actively detect recurring problems or service hazards and assist in preventing them to enhance our internal procedures, operations, and customer service....

Provide 1st tier technical support services to internal users & external customers Perform the system and jobs monitoring, i.e. system health check Handle the hotline, service desk services and problem escalation Provide technical and operational support to internal IT systems Install, modify, and repair computer hardware and software Prepare routine reports...

Company DescriptionCompany: Veolia Hong Kong Holding LimitedVeolia Hong Kong Holding Limited, part of the Veolia Group, leads in ecological transformation with innovative water, waste, and energy solutions. In 2025, Veolia served millions globally, driving sustainability with  €44.39 billion in consolidated sales.Location: FanlingJob DescriptionNetwork...

IT Skills and Experience Desired Experience:Computer OS/Peripherals troubleshootingHandling Different PC Operating Systems ( Windows 7/8 and 10)Performing Hardware Software Installation ( understanding of deployment tools like SCCM)Basic knowledge of SOE and group policiesPrinter supportGood knowledge of MS Office tools installation &...

Job Description Overview Our client is a well-known enterprise in Hong Kong and they are looking for proactive and hands-on Application Support Analyst / Officer to support the operation, maintenance, and enhancement of a high-traffic platform. You will provide application and technical support, including system setup, testing, troubleshooting, device and...

Our client is a leading Distributor of electronic components, In order to cope with the fast pace of development, they invite bright and energetic candidate for the following vacancy: Responsibilities:   Provide quality helpdesk support to in-house users and subsidiaries member Standard Procedure and Deskside documentation updating To test and evaluate...

Responding to Service Requests, Incidents, and Trends Ensure that events and service requests are handled successfully and within the SLA (Service Level Agreement) by taking responsibility for them.Actively detect recurring problems or service hazards and assist in preventing them to enhance our internal procedures, operations, and customer...

Shangri-La Group Shangri-La Group Shangri-La Group is a global leader in luxury hospitality with unique Asian heritage. Headquartered in Hong Kong, we have over 100 hotels and resorts under four brands nested in key cities and beautiful beachfront locations globally. We are expanding rapidly with a strong development pipeline throughout Asia, the Middle...