Financial Services Technical Support Specialist

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time

Bloomberg is a global financial information and news leader, providing influential decision-makers with critical insights. We're seeking a skilled technical support specialist to join our team.

As a key member of our User Support business, you'll play a vital role in delivering exceptional customer service to clients worldwide. Your responsibilities will include:

Key Responsibilities
  • Providing technical assistance for Bloomberg Terminal-related hardware and software issues
  • Installing and configuring proprietary hardware and software
  • Resolving complex client queries and collaborating with internal teams
  • Delivering technical training to clients on the Bloomberg Terminal

To succeed in this role, you'll need strong problem-solving skills, excellent communication abilities, and a passion for working in fast-paced environments. You should be proficient in both Cantonese and English, with a demonstrated interest in finance and technology.

We offer a comprehensive 8-week training program, covering topics such as Bloomberg products and services, global financial markets, and product setup and troubleshooting. Our Customer Support Representatives have opportunities to mentor, recruit, and participate in quality control and idea generation.

This role offers a competitive salary range of $65,000 - $85,000 per year, depending on experience. If you're a motivated individual with a desire to advance your career in a dynamic industry, apply now.



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