Digital Platform Security Lead

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

About Hang Seng Bank

">

Hang Seng Bank is committed to delivering exceptional service excellence. Our employees are our most valuable assets, and they play a crucial role in enhancing our performance for customers and providing top-notch products and services.

">

With a strong focus on innovation, we seek to attract talented individuals who can help us drive business growth and development. We offer a dynamic working environment, opportunities for career advancement, and competitive compensation packages.

">

Digital Banking at Hang Seng Bank

">

We have received numerous industry awards for our mobile banking services, including the 'Best Mobile Banking Service Award' in The Asian Banker Hong Kong Awards 2022 and the 'Outstanding Digital Banking Service' in the Capital Outstanding eCommerce Awards 2021/22. Our acclaimed mobile app and creative digital capabilities continue to evolve, providing trusted banking, investment, and wealth management services to individuals anytime, anywhere.

">

We are looking for experienced professionals to join our Digital Banking team as Senior Digital Platform Manager – Secure Access.

">Key Responsibilities:">
  1. ">
  2. Enhance the capabilities of our digital platform by developing innovative, customer-centric experiences and formulating recommendations for digital platform development and maintenance to drive business outcomes.">
  3. Shape and execute digital platform initiatives and roadmaps, focusing on customer authentication capabilities, security and fraud prevention control, digital onboarding journeys, and payment journeys for better customer protection, engagement, and loyalty.">
  4. Analyze customer insights on core experiences related to mobile and desktop authentication and safety journeys from Net Promoter Score (NPS), app store feedback, and direct customer or frontline feedback.">
  5. Collaborate with various teams, including global teams, business stakeholders, risk stewards, UX/UI design, IT, transformation, and frontline, to ensure a seamless overall experience for customers, including secure, easy access and navigation to digital journeys.">
  6. Stay up-to-date with market and regulatory changes, timely execute enhancements, facilitate commercialization of new features to address regulations, review communication materials for consistency and accuracy, and perform risk-based diligence.">
  7. Develop business and IT budgets to drive digital platform development and achieve business outcomes.">
  8. Oversee business performance after project launches.">Requirements:">
  • ">
  • University degree or relevant qualifications in Finance, Technology, e-Commerce, or a related field.">
  • Minimum 8 years of experience in digital platform management, digital payment & wallet, or project management in the banking or financial sector, preferably with exposure to identity validation and customer authentication.">
  • A blend of business and technical expertise, with the ability to drive strategy into action.">
  • Customer-oriented with strong analytical and problem-solving skills, attention to detail, and ability to comprehend complex business dynamics.">
  • Open-minded and self-motivated, with good communication, interpersonal, problem-solving skills, and a strong sense of responsibility.">
  • A great sense of ownership and a servicing mindset to ensure efficient and effective customer service processes.">
  • Strong business acumen and analytical ability, with flexibility when addressing shifting or competing priorities.">
  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements.">
  • Good command of both written and spoken Chinese and English, with knowledge of Mandarin preferred.">

Salary Estimate: HKD 800,000 - HKD 1,200,000 per annum

">

Visit Hang Seng Career Page to learn more about our career opportunities in Hong Kong.



  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Hang Seng Bank is committed to service excellence and is seeking a Senior Digital Platform Manager for Secure Access to enhance the capabilities of our digital platform.Key Responsibilities:Develop and execute digital platform initiatives and roadmap to drive business outcomes, including enhancing customer authentication capabilities, security and fraud...


  • Hong Kong, Central and Western District, Hong Kong SAR China Swire Full time

    Job SummaryWe are seeking a highly skilled Digital Security Lead to join our team at Swire. As a key member of our Cybersecurity Department, you will be responsible for identifying and mitigating digital security risks across the organization.About UsSwire is a global conglomerate with a diverse range of businesses, including property, aviation, beverages,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    Job DescriptionA career with Hang Seng Bank Limited offers a unique opportunity to work in a dynamic environment where service excellence is our core value. We are committed to attracting high-calibre talent and offer competitive compensation packages, good career development opportunities, and a collaborative working environment.About the RoleWe are...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    A Career with Hang Seng BankHang Seng Bank is committed to delivering exceptional service and excellence. Our people are our most valuable asset, and we strive to continually enhance our performance for customers and provide best-in-class products and services.Digital BankingHang Seng Bank's mobile app and digital capabilities have been recognized with...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Transformative Leadership OpportunityHSBC is seeking a visionary leader to drive the development of its next-generation mobile banking app, delivering a seamless and personalized experience for millions of customers worldwide.Key ResponsibilitiesDevelop and implement a cohesive business architecture infrastructure for Digital Platforms, ensuring a...


  • Hong Kong, Central and Western District, Hong Kong SAR China Sanderson-iKas Full time

    Job Title: Platform Operations LeadWe are seeking a highly skilled Platform Operations Lead to join our team at Sanderson-iKas. As a key member of our DevSecOps team, you will be responsible for enhancing application security and championing secure development practices.Key Responsibilities:Integrate security measures into CI/CD pipelines to ensure...


  • Hong Kong, Central and Western District, Hong Kong SAR China Company 331 - Manulife Financial Asia Limited Full time

    Job SummaryWe are seeking a highly skilled Security Architect to join our team in Manulife Financial Asia Limited. As a Security Architect, you will be responsible for designing, implementing, and monitoring security controls for our cloud-based infrastructure, platform, and services.Key ResponsibilitiesPerform security risk assessments and define controls...


  • Hong Kong, Central and Western District, Hong Kong SAR China Microsoft Full time

    Job Title: Enterprise Digital Sales-Security SpecialistAt Microsoft, we are seeking a highly skilled Enterprise Digital Sales-Security Specialist to join our team. As a key member of our Digital Sales organization, you will play a vital role in driving business growth by generating new leads, engaging with prospective clients, and building strong...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Transformative Opportunity in Digital BankingHSBC is embarking on a groundbreaking journey to build the best banking app in the world, and we're seeking a high-calibre professional to join our team as a Digital Platforms Governance Manager.Key ResponsibilitiesLead project management and delivery of North Star, a large and complex programme, influencing...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mediatropy Digital Agency Full time

    As a Paid Media Planning Specialist at Mediatropy Digital Agency, you will play a key role in driving the success of our clients' digital marketing campaigns. We are looking for an experienced professional with a strong understanding of paid media channels and their applications in various industries.About the RoleWe cater to a wide range of industries,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Swire Full time

    About the Role:We are seeking a highly skilled Assistant Manager, Digital Security to join our Cybersecurity Department. This role will identify, assess, evaluate, and monitor risks from a digital security standpoint, enabling the enhancement of Swire Group's overall security postures during digital transformation.Key Responsibilities:Manage regular...


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

    About the RoleWe are seeking a Senior Data Platform Lead to drive the overall Data Operation platform and continue to expand the roadmap for advance data services implementation with digital application.


  • Hong Kong, Central and Western District, Hong Kong SAR China Pinpoint Asia Full time

    Job SummaryWe are seeking a highly skilled Digital Tech Platform Owner to join our team at Pinpoint Asia. As a key member of our technology recruitment team, you will be responsible for leading and facilitating discussions to ensure requirements effectively meet business needs.Key Responsibilities:Analyzing and identifying areas for improvement in end-to-end...


  • Hong Kong, Central and Western District, Hong Kong SAR China Crypto Full time

    About the RoleWe are seeking a highly skilled Lead Software Engineer to join our exchange team and contribute to the development of our cutting-edge trading platform. As a key member of our team, you will be responsible for designing, developing, and implementing high-performance software solutions that meet the needs of our clients.ResponsibilitiesDesign...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job OverviewClassy Wheeler Limited seeks a highly skilled IT Security Specialist Lead to oversee the implementation of access management and security administration for our Oracle platform.About the RoleThis is a critical position that requires a strong background in IT security, with experience in supporting large-scale ERP systems like Oracle Fusion. As an...


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

    AIA International Limited is driving innovation to create a healthier, more sustainable future for everyone.As a pioneering organization for over 100 years, we're transforming our organization to be faster, simpler, and more connected.We're seeking a talented individual to lead our Digital Team of Partner Service Management, providing digital solutions and...


  • Hong Kong, Central and Western District, Hong Kong SAR China nextRoles Full time

    Job SummaryWe are seeking a highly skilled IT Security Administration Lead to join our team at nextRoles. The successful candidate will be responsible for leading the establishment of access management, operations principles, and practices for our new Oracle platform.The ideal candidate will have a strong background in IT security, with experience in...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Job Title: Cloud and Platform Senior LeadThis role is responsible for leading the Cloud and Platforms team in delivering multiple platforms-as-a-service services, specifically Cloud platform on AWS & Azure and On-Premise platform, to meet project schedules & customer requirements.Key Responsibilities:Act as Team Lead of Cloud and Platforms team, allocate...


  • Hong Kong, Central and Western District, Hong Kong SAR China KOS International Full time

    About Our ClientKOS International is a fast-growing Fintech company with an expanding portfolio of technology solutions. As part of our aggressive expansion plan in the rapidly evolving internet industry, we are seeking a Lead Security Architect to join our team.About the RoleAs a key member of our security team, you will design, implement, and maintain...


  • Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    At HKT, we are seeking a highly skilled Digital Transformation Lead to join our DrGo team.About the Role:We are looking for a seasoned marketing professional with at least 10 years of experience in marketing, business development, and partnership, preferably in Med Tech related industry.The ideal candidate will have at least 3 years of executive leadership...