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Consumer Banking Group Officer

7 days ago


Hong Kong Island, Hong Kong SAR China DBS Bank Full time
About the Role
The Consumer Banking Group Officer - Business Development is responsible for building a solid customer base and driving customer acquisition. In this role, you will work closely with branches to source new customers and reflect customer feedback to improve our services.

Responsibilities:
  1. Customer Acquisition:
    • Identify and pursue new business opportunities.
    • Assist in managing and maintaining existing customer relationships.
  2. Relationship Building and Account Servicing:
    • Open accounts, complete applications, and provide excellent customer service.
    • Develop a deep understanding of our products and services to effectively serve customers.
  3. Customer Experience Management:
    • Ensure consistent delivery of high-quality service to customers.
    • Process customer requests and resolve any issues efficiently.