Global Market Support Specialist

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Natixis Hong Kong Branch Full time

About Natixis Hong Kong Branch

Natixis Hong Kong Branch is a leading global financial institution providing a wide range of financial services to businesses, financial institutions, and organizations worldwide. Our teams of experts in over 30 countries advise clients on their strategic development, help them develop and transform their activities, and maximize their positive impact.

Job Summary

We are seeking a highly skilled Global Market Support Specialist to join our team in Asia Pacific. The successful candidate will work closely with APAC stakeholders and global teams to maintain system stability, provide technical and functional support, and lead small projects such as new product rollouts or new reporting in APAC.

Main Responsibilities

  • Analyze and document business processes and requirements related to operations and regulatory reporting.
  • Collaborate with stakeholders to understand their needs and expectations for operation systems and regulatory reporting.
  • Identify and document system and process improvements to enhance operations efficiency and compliance with regulatory requirements.
  • Conduct gap analysis to identify discrepancies between current and desired operations and regulatory reporting processes.
  • Develop and maintain business requirements documentation, including functional specifications and user stories for system enhancements.
  • Collaborate with IT teams to translate business requirements into technical solutions and elaborate IT opinions for NPNA (New Products New Activities) whenever required.
  • Stay updated on regulatory changes and industry best practices related to operations and ensure compliance with relevant regulations.

Key Skills and Qualifications

  • High level of autonomy and decision-making ability.
  • Proactivity and ability to take the lead on most topics.
  • Strong problem-solving skills and ability to work with time pressure and minimum supervision.
  • Working knowledge of SQL and scripting.
  • Experience in communicating with operations and finance teams to analyze user requests and requirements.
  • Good understanding of fixed income and FX cash and derivative products.
  • Experience with Finastra Summit/Calypso/Murex is highly desirable.

Requirements

  • 5-7+ years of experience in a similar support and business analyst position.


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