Global Change Management Expert

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time
Job Title: Global Change Management Expert

Estimated Salary: $120,000 - $150,000 per year.

Company Overview:

HSBC is a global banking and financial services organization committed to building a culture where all employees are valued, respected, and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.

Job Description:

The Senior Client Change Manager role will be accountable for the overall portfolio of change including prioritization, planning, and delivery of client changes for assigned HSBC clients. This involves ensuring proactive management of client change request delivery through direct liaison and coordination with clients at senior levels and internal teams. The role also requires a holistic view of all change requests for clients across different teams within IT, Client Change & Onboarding, Account Management, and Service Delivery.

The successful candidate will have extensive experience in client-facing roles, operating at a senior level, with a proven track record of managing multiple parallel projects and robust governance standards. They will be able to demonstrate ability to build relationships with C-Suite/Senior stakeholders and networks across the business, as well as strong analytic and decision-making abilities.

Required Skills and Qualifications:
  • Proven experience in Fund Administration, Transfer Agency, Custody, or Investment Management field
  • Disciplined project management professional with demonstrable experience in managing multiple parallel projects and application of robust governance standards
  • Experience managing, negotiating, and influencing external clients and stakeholders, including regulators
  • Able to demonstrate ability to build relationships with C-Suite/Senior stakeholders and networks across the business
Benefits:

HSBC offers a comprehensive range of benefits, including competitive salary, bonus structure, pension scheme, health insurance, and career development opportunities. As a Global Change Management Expert, you will have the opportunity to work in a dynamic and fast-paced environment with a talented team of professionals.

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