Customer Service Director

Our client is a leading global brand in the consumer electronics industry, with strong business presence across mobile phones, home appliances, and smart devices. To support their strategic upgrade of post-sales service in Greater China, they are now looking for a high-caliber Customer Services Director to be based in Hong Kong.Position SummaryThis role is...

International Executive Service Corps is seeking an experienced Director of Customer Operations to lead our customer service team. As a strategic leader, you will be responsible for developing and implementing operational strategies to drive business success and exceed customer expectations.Main Responsibilities:Design and implement comprehensive operational...

Job DescriptionWe are seeking a highly skilled and motivated Customer Service Officer to join our team at International Executive Service Corps. As a key member of our Retail Banking Department, you will be responsible for delivering exceptional customer service and support through multiple channels.Main Responsibilities:Provide timely and effective...

Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct ChannelsResponsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking,...

Qualifications and SkillsTo succeed as a Financial Institution Customer Service Director, you will require a university graduate degree, preferably in business or finance, and a minimum of 3 years of experience in supervisory roles within a financial institution.Key skills and qualifications include:Strong knowledge of securities industry, including relevant...

About the Role: Our client, a leading global brand in the consumer electronics industry, is looking for a high-caliber Customer Services Director to be based in Hong Kong. This role is responsible for leading and transforming the customer service and after-sales operations in Hong Kong while integrating service systems and standards across Greater China.The...

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....

Job SummaryPMSA is seeking an experienced Customer Service Director to lead our property management team.Key AccountabilitiesThis role involves supervising the handling of complaints, conducting investigations, and gathering evidence for disciplinary proceedings.Developing and implementing a Property Asset Management strategy, leading a team of...

Job DescriptionThe role of the Manager, Customer Service Division is a critical position within the organization. As a key member of the team, you will be responsible for building and leading a high-performing team to enhance customer satisfaction and improve service quality.

Job Overview:Customer Service Operations DirectorThe Customer Service Operations Director plays a critical role in delivering exceptional customer experiences at the M+ Museum. This includes overseeing daily operations, managing staff, and implementing standard operating procedures.Main Responsibilities:Operational Excellence: Ensure all venues and event...

At International Executive Service Corps, we are seeking a highly skilled and experienced Senior Customer Services Manager to lead our customer service team. Reporting to the Head of Direct Channels, this role will be responsible for designing and delivering training programs, managing campaign development, and overseeing the daily operations of the contact...

Classy Wheeler Limited seeks a highly skilled IT Service Director to drive our service delivery strategy forward.About the JobThis position requires someone who can lead our service delivery teams, ensuring they operate efficiently and effectively. Key responsibilities include:Developing and implementing strategies to maintain strong customer...

**Key Requirements**We are looking for a highly motivated and experienced individual to join our team as a Senior Officer. To be successful in this role, you should possess the following skills and qualifications:Post-secondary education, preferably with a University DegreeAt least 3 years' relevant working experience in the banking industryExcellent PC...

Company Overview: The International Executive Service Corps is a leading organization in the field of unsecured loan businesses, dedicated to delivering exceptional customer service and ensuring accurate loan confirmations and disbursements.

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....

We are looking for a talented Customer Service and Support Professional to join our team at International Executive Service Corps. In this role, you will provide operation support to our Telemarketing Team and Direct Sales Team in Personal Loan, Card Loan and Credit Card business.Job Description:Key Responsibilities:Handle customer inquiries and resolve...

Job Summary:We are seeking a highly skilled Financial Planning Director to join our team at International Executive Service Corps. The successful candidate will be responsible for conducting bancassurance sales at bank branches, achieving assigned business plans on bancassurance business.About the Role:Proactively enhance relationships with existing and...

We are looking for a highly skilled Customer Experience Transformation Director to join our team at Hilti (Canada) Corporation.About the Role:This role involves driving strategic initiatives across multiple locations in North Asia, focusing on delivering best-in-class customer experience and improving operational efficiencies.The incumbent will work closely...

**Benefits and Opportunities**We offer a competitive compensation package and opportunities for growth and development within our organization. As a Senior Officer, you will have the chance to work closely with marketing teams to drive business results and contribute to the success of our Corporate Banking division.We value diversity and inclusion and are...

Job Summary:We are looking for an experienced IT Service Development Director to lead the development of our managed services products. The successful candidate will have a strong understanding of the IT services industry, experience in managing product development teams, and excellent communication skills. This role requires strategic thinking,...