Airport Experience Ambassador

4 days ago


Hong Kong Island, Hong Kong SAR China Cathay Pacific Airways Limited Full time

Cathay Pacific Airways Limited is a world-class service brand that strives to provide exceptional customer experiences. We are seeking an Airport Experience Ambassador to join our team in Hong Kong or Kowloon Airport Express Station.

Key Responsibilities:
  • Deliver a seamless airport experience to passengers from check-in to boarding
  • Provide efficient and courteous assistance at various locations such as check-in counters, departure and arrival areas
  • Act as a brand representative to provide great customer service and tackle challenges brought to you by various factors

This role requires flexibility to work on shift schedules (including overnight, weekend and public holidays) and the ability to pass a pre-employment drug test.

We offer a safe and collaborative working environment, extensive medical coverage & insurance scheme for employees, discounted travel across many airlines, and structured career progression path.



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