Strategic Business Continuity Manager for Global Financial Markets
5 days ago
About Us:
Hong Kong Exchanges and Clearing Limited (HKEX) is the primary stock exchange of Hong Kong. We connect people, markets, and resources in Asia's most dynamic and vibrant capital markets.
Job Overview:
The Business Continuity Management (BCM) team under Group Enterprise Risk Management is responsible for establishing a robust business continuity framework to ensure HKEX's effective response and recovery from disruptions or incidents. As a key member of this team, you will provide expert guidance on BCM lifecycle support, quality assurance reviews, and incident management facilitation.
Key Responsibilities:
1. Act as a Subject Matter Expert in BCM, providing hands-on support and advice to stakeholders through the business continuity lifecycle, including quality assurance reviews for internal departments and BCM due diligence reviews for third-party vendors.
2. Facilitate and support the HKEX incident management process by assisting the Crisis Management Team (CMT) with emergency notifications, CMT invocations, meeting management, and post-incident reports. Proactively coordinate with the team on related matters to enable effective CMT meetings and decision-making.
3. Maintain and enhance the business continuity management policy and guidance, covering incident management, crisis management, and business continuity. Monitor and assess HKEX's ability to respond to and recover from operational disruption according to the policy and guidance.
4. Support the execution of Incident Management and business continuity management controls, such as maintaining incident managers, coordinators, and business continuity coordinators' membership, preparing and conducting trainings and drills, including internal, external, and industry-wide exercises.
5. Perform thematic reviews and trend analysis on incidents to ensure quality, alignment, and continuous improvement on incident management aspects.
6. Develop and maintain site resilience for work area recovery requirements; oversee IT resilience and disaster recovery testing.
7. Prepare business continuity management reporting for risk committees, including Key Risk Indicators (KRI), major drill planning, incident analysis, and summary.
8. Ensure the BCM readiness of key projects before business launch.
9. Stay attuned to industry business continuity management and operational resilience trends and developments, representing HKEX in external BCM/operational resilience forum or work group meetings.
10. Address any regulatory and audit issues relating to BCM, supporting regulatory reporting and discussions regarding business continuity and resilience matters.
11. Provide assistance to the head of BCM to drive business continuity and incident management key activities in accordance with policy and guidance and programme enhancements across the organization, such as operational resilience.
Requirements:
1. University degree in business/risk/IT, with relevant business continuity qualifications preferred (e.g., Qualified in PMP, DRII, BCI).
2. At least 6-8 years of relevant business continuity management and/or operational resilience experience, with financial markets experience an advantage.
3. Experience in managing incidents and facilitating drills and exercises.
4. A proactive team player with good interpersonal, relationship, and communication skills.
5. Ability to partner with department managers and coordinators.
6. Proven senior stakeholder management skills.
7. Understanding of financial services or critical infrastructure resilience requirements.
8. Good analytical capability and attention to detail.
9. Good judgment and clear decision-making ability.
10. Ability to prioritize workload in order to meet deadlines and manage expectations.
11. Fluency in written and spoken English, Cantonese, and Mandarin.
Location:
HKEX - Exchange Square
Shift:
Standard - 40 Hours (Hong Kong SAR)
Scheduled Weekly Hours:
40
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