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Workspace Experience Lead

1 week ago

Hong Kong Island, Hong Kong SAR China The Work Project Full time
Responsibilities

The successful candidate will be responsible for:

  1. Managing the front desk, including move-in/move-out processes.
  2. Providing exceptional customer service and meeting members' needs and requests.
  3. Monitoring members' feedback and implementing improvements.
  4. Collaborating with other departments to ensure smooth operations and member experiences.
  5. Assisting in events such as set-up, breakdown, and F&B catering.
About You

We are looking for a person with a strong passion for providing exceptional customer service experience. The ideal candidate should possess good interpersonal skills, be meticulous, self-motivated, and able to multi-task and adapt to changing priorities and duties.

A basic experience in MS Word, Excel, and PowerPoint is required. A team player with a positive attitude is essential for this role.